Video: “Goin’ Live” – West County Health Centers, Sonoma, California

Jonah Froelich, MPH, California Healthcare Foundation’s resident expert on health information technology sent this along to me and I wanted to post it. It shows the spirit of health professionals who are changing the way they practice because they want to perform better for their patients. Scenes like this are happening all over the United …

A Web Services based Electronic Health Record, OnCall, from the Laboratory of Computer Science

A Web Services based Electronic Health Record, OnCall, from the Laboratory of Computer Science

While at Massachusetts General Hospital last week, as a guest of The Stoeckle Center for Primary Care Improvement, I was invited to meet the team at the Laboratory of Computer Science based at MGH. The Lab of Computer Science produces the OnCall series of clinical web portals, which are a front end to the Computer …

“Do you have time to show Ted our personal health record system?” – The system of patient and family centeredness at Medical College of Georgia

"Do you have time to show Ted our personal health record system?" - The system of patient and family centeredness at Medical College of Georgia

Imagine that you are going to launch a new program, like patient access to their medical record online, and a visitor from another institution asks for a tour of the work in progress. Then imagine that it isn’t a member of the staff that does the demo – it is one of your patients. I …

“There’s Always Something to Do Better” – Medical College of Georgia, home of patient and family centered care

"There's Always Something to Do Better" - Medical College of Georgia, home of patient and family centered care

The quote in the post comes from Roslyn Marshall, RN, Nurse Manager of the 3West Inpatient (Neurology and Neurosurgery) unit at Medical College of Georgia, in Augusta. Images: Click on any to see larger Just as with several other organizations I have visited, I did not imagine that I would be heading to Augusta, Georgia …

“In a couple weeks, you’ll be able to see this, too” – Ending where I began, at Institute for Family Health

“In a couple weeks, you’ll be able to see this, too” - Ending where I began, at Institute for Family Health

It’s interesting that it worked out the way it did, but the last organization I am visiting on my PCHIT journey is the organization I started at, Institute for Family Health. I didn’t plan it this way, it just happened. This time, though, things are different. IFH now has a physician champion for its online …

Live! from Staten Island – Innovation in patient-centered care

Live! from Staten Island - Innovation in patient-centered care

When I found out that Sal Volpe, MD, Mat Kendall, and the PCIP team were going to be talking about their work in the community where Sal practices, I knew I wanted to come and experience it. We started with Sal allowing me to experience the trip from Manhattan to Staten Island, which can take …

“A Process, Not a Souvenier” – Sharing After Visit Summaries with DC Primary Care Association

"A Process, Not a Souvenier" - Sharing After Visit Summaries with DC Primary Care Association

The quote in the title is from Mark Snyder, MD, Associate Medical Director, Information Technology, Mid-Atlantic Permanente Medical Group, who once again, volunteered to demonstrate how Kaiser Permanente improves medical care for patients using the latest technology. This happened at Kaiser Permanente North Capitol Medical Center, which takes great care of a community that includes …