Photo Friday: The magic of listening: “We know, but we try our hardest to make it work”

We Know, But We Try Our Hardest

This week’s photograph was taken in a well known coffee store, where customer evaluations were posted in a conspicuous place. What would it be like for a medical office to do the same?

“Our patients don’t expect us to be perfect, they expect us to recognize our mistakes quickly.” (that’s not on the sign, it’s my quote)

Ted Eytan, MD