Photo Friday: The magic of listening: “We know, but we try our hardest to make it work”

We Know, But We Try Our Hardest

This week’s photograph was taken in a well known coffee store, where customer evaluations were posted in a conspicuous place. What would it be like for a medical office to do the same?

“Our patients don’t expect us to be perfect, they expect us to recognize our mistakes quickly.” (that’s not on the sign, it’s my quote)

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