Hidden Strengths of Vulnerable Populations – Strength Beyond our Walls – Presentation

Hidden Strengths of Vulnerable Populations - Strength Beyond our Walls - Presentation

Yesterday (also on National Doctor’s Day), I was treated to a refresher dose of Keith McCandless’ (@KeithMcCandless) liberating structures, as part of the Robert Wood Johnson Foundation (@RWJF) Executive Nurse Fellows event called “Strength Beyond our Walls: Improving Transitions in Care and Empowering Patients Using Technology.” RWJF Executive Nurse Fellows- Strength Beyond our Walls 53170 … Continue reading Hidden Strengths of Vulnerable Populations – Strength Beyond our Walls – Presentation

“Really in the thick of it” – Rosa Parks Collection, Library of Congress

"Really in the thick of it" - Rosa Parks Collection, Library of Congress

Yesterday was National Doctor’s Day, and instead of a free Blackberry case (how 20th Century), I asked instead if I could dart out and see the last day of the public display of the Rosa Parks Collection at the Library of Congress.

The answer was yes (which is the answer to everything), I did, and I took photos, below. Continue reading→

All genders are welcomed and represented: #KPLantern in Vancouver, BC (Part 2)

All genders are welcomed and represented: #KPLantern in Vancouver, BC (Part 2)

This is part 2 of our visit to Vancouver Coastal Health (@VCHHealthcare) to learn about transgender person health and health care as part of the Lantern project. You can read part 1 here: Visiting the Transgender Person Health Program, Vancouver BC #KPLantern. Prior to being a physician, Gail Knudson, MD (@Gail_Knudson), was an educator (and … Continue reading All genders are welcomed and represented: #KPLantern in Vancouver, BC (Part 2)

Slides for Presentation: Being a Transgender Ally and Unconscious Bias

Slides for Presentation: Being a Transgender Ally and Unconscious Bias

Slides for the presentation “Being a Transgender Ally and Unconscious Bias” being given at the 2015 LGBTQ Health Care Speaker Series for Knowledgeable providers. You can view it directly on Slideshare by going here. Continue reading→

Visiting the Transgender Person Health Program, Vancouver BC #KPLantern

Visiting the Transgender Person Health Program, Vancouver BC #KPLantern

When the Kaiser Permanente Innovation Consultancy (@KPInnovation) undertakes an insight project, it recruits at least two Kaiser Permanente regions + one external “examplar” site outside of Kaiser Permanente.

In the case of transgender person care, that site is Vancouver Coastal Health [VCH] (@VCHHealthcare) which serves one million BC residents.

As part of my learning of the design thinking technique, I was fortunate to join the team (of myself and Team Lead and Designer Dana Ragouzeos) to complete our field work there. I’m glad we did. Continue reading→

Just Read: Blindspot: Hidden Biases that shape, and could fix, society

Just Read: Blindspot: Hidden Biases that shape, and could fix, society

The topic of implicit or unconscious bias is integrated into a lot of the work I am doing today. I did a pretty exhaustive review of the research last year in preparation for this presentation (Presentation: Being a Transgender Ally and Unconscious Bias ). I am about to give a refreshed version of the presentation to fellow clinicians at Kaiser Permanente (which I’ll post here).

I figured it would be a good idea to read the book version of all the papers I read and the experts I spoke to last year (much of it chronicled here, many many posts…). This is that book. Continue reading→

Photo Friday: Transgender Health Information Program, Vancouver Coastal Health Authority, Vancouver, BC

Photo Friday: Transgender Health Information Program, Vancouver Coastal Health Authority, Vancouver, BC

This week’s photograph was taken at the Transgender Health Information Program Offices, which is a service of Vancouver Coastal Health Authority (@VCHHealthCare), in Vancouver, British Columbia.

This is where we were this week, as part of KP Lantern, the human centered design project we are doing to understand transgender person health and health care. Continue reading→