People-powered customer service & support for Twitter
People-powered customer service & support for Twitter – Example in the Get Satisfaction site, a Web 2.0 way for organizations to work with customers. Interesting to use this…
People-powered customer service & support for Twitter – Example in the Get Satisfaction site, a Web 2.0 way for organizations to work with customers. Interesting to use this…
Aetna Clinical Policy: Automated Ambulatory Blood Pressure Monitoring – Rules for ambulatory blood pressure monitoring, which is different from "home" blood pressure monitoring. Useful to know when thinking…
More information about connecting California’s Consumers, tip from Larry Leisure, President of iMetrikus: This is from the 2008 Deloitte Survey of Health Care Consumers, page 14 of the…
I was excited to present at the Medicaid Medical Directors’ Learning Network, invited by Amanda Brodt, MPP, from AcademyHealth, in St. Paul, MN. The Network is coordinated by…
I may be late in finding this, but I have been living it for about 3 years now. Inbox Zero is great for everyone, and programs like Apple…
The Health 2.0 Blog: Google Health beta — What’s really new and different? – Nice commentary from David Kibbe – looking at the advantage to all of health…
No Schedules, No Meetings—Enter Best Buy’s ROWE – Part 2 – Sludge is not our best friend – "productive" is better than "busy" – lessons from BestBuy.
Cerner Disses Google Health. Surprised? | e-CareManagement – From Vince Kuratis, who I learned about CCR with.
Aetna’s CEO Again Attacks 3rd Party PHRs « Chilmark Research – The "d" word is back. Reacting by innovating is a great thing.
What You Permit, You Promote « Sharing thoughts, ideas and suggestions on hardwiring success – I was asked to look this up recently for a colleague; it's one…