Patient Online Access in the Safety Net: James Kahn, MD’s slides
Continuing on, in the publication of the stories of some of our nation’s leading edge safety net organizations in the area of patient online access, these are the…
Continuing on, in the publication of the stories of some of our nation’s leading edge safety net organizations in the area of patient online access, these are the…
Friends at a very large software company once referred to me in a category they called “influential end user.” I think that means I have no actual authority…
This is fifth of a multi-part series on a patient’s experience managing a chronic condition, in this case hypertension. A diagnosis has been made, and our patient has…
This is a nice video from Consumer Reports Health of a patient who is unable to get health insurance coverage, because her physician has coded a diagnosis of…
Voice Of the Customer (VOC) – Sent my way by e-Patient Dave. So now I'm curious – can we set up VOC customer programs in health care? The…
Clay Shirky at Web 2.0 Expo SF 2008 – “where do you find the time?” – Awesome answer to the "where do you find the time" question. If…
I was alerted to this editorial by Susannah Fox’s post about it on e-patients.net, and I really liked that this topic (generational issues) is getting coverage in the…
“Why Work Sucks and How to Fix It: No Schedules, No Meetings, No Joke–the Simple Change That Can Make Your Job Terrific” (Cali Ressler, Jody Thompson) As a…
“If you don’t like the news, go out and make some of your own” – this was the theme of the presentations given by safety net organizations who…
I photographed this advertisement while riding on BART in San Francisco recently – it struck me as a creative way to engage Generation Y, and in 2008, a…