Resilient people and companies face reality with staunchness, make meaning of hardship instead of crying out in despair, and improvise solutions from thin air. Others do not. This is the nature of resilience, and we will never completely understand it. – Coutu DL. How resilience works. Harv. Bus. Rev. 2002;80(5):46.

Now that I’ve presented this card in enough contexts (and in an actual presentation, see below), I’d like to share it here as an easy innovation that anyone can do to build respect for all people and change society to be more inclusive.