Photo Friday: Activist Ignites A Movement For Patients Through Art And Story – Kaiser Health News

What could a patient possibly spot in a record that a doctor or nurse wouldn’t, the doctor asked.

Holliday told him about how Fred’s doctors had ordered a walker for him but it never arrived. Had she been reading the record, she could have asked about it. She told him about how Fred’s record indicated he needed a catheter and how he never received one. She would have noticed.

Okay, said the doctor. But this is easy for us to imagine, sitting here with our college degrees. What about less educated people?

I don’t have a college degree, Holliday fired back. And she changed his mind.

via Activist Ignites A Movement For Patients Through Art And Story – Kaiser Health News.

This week’s photograph was taken in DC, but not this week:

Sarah Barr (@barrmsarah), Kaiser Health News, interviewing Regina Holliday, May 6, 2012View 2012 American Hospital Association Meeting and Jacket Presentation 11902 on Flickr.com

Great story today.

Ted Eytan, MD