How social technologies are extending the organization (and sliding backward since 2010) – McKinsey Quarterly

How social technologies are extending the organization – McKinsey Quarterly – High Tech – Strategy & Analysis –

It appears that it is easier to lose the benefits of social technologies than to become a more networked enterprise, which suggests that significant effort is required to achieve gains at scale. We also found initial indications that if the percentage of employees who integrated social technologies into their day-to-day work declined, their companies were more likely to backslide.

Many more organizations in this survey became less networked than more networked since 2010.