Today I was honored to join representatives of several organizations, “data-holders” and “non-data-holders” alike, in pledging to provide timely access to patients’ own health information, on behalf of Kaiser Permanente.
I think half, okay 40 % of the honor, was the organization being recognized by Todd Park (@Todd_Park) – he just adds that little sprinkle of happiness on top of all of the jubilation that’s sitting on top of the optimistic goodness.
Here’s what he recognized in terms of Kaiser Permanente’s accomplishment – over 3.6 million members registered for use on the My Health Manager personal health record, one that is used regularly.
There was some discussion afterward about people signing up but never logging back on. Todd also addressed this in the KP introduction – in 2Q 2011, 26 % of registered members signed on more than 11 times, 18% 5-10, 23% 1-4. 33 % signed on zero times. I am up to date on this data because I have been preparing for the technology demonstration day coming up (this week, but who’s nervous…), “Social Media in Care Delivery,” and learning just how “sticky” health professionals are relative to other health information resources. Very. More than I would have predicted in 2001!
The pledge means more than access to data, it means access to the trust and relationship around the data which people want, and makes them successful at the same time. Something that patient and Project HealthDesign team member Nikolai Kirienko (@NikolaiKirienko) said made this connection for me as well (and I’m paraphrasing):
(I’m)…looking forward to patient apps that can interact with EHRs and remove the hurdle of the 15 min patient narrative…
ONC’s consumer health leader, aka “The Consumerista” at ONC, Lygeia Ricciardi (@Lygeia), is the person leading the coordination of this effort and of today’s day. It turned out really well, look at all those smiling faces!
This movement is so fortunate to have a resident artist, and I am still impressed with her steady hands and commitment to the canvas. I don’t have those abilities. And fortunately, I don’t have to, this is a partnership. Photos below, enjoy.