- Medical Home: A New Model of Caregiving – AARP Bulletin Today – More coverage of Group Health Cooperative's patient-centered medical home:
"“Why don’t you come in?” says Shriver, a family physician who is chief of staff at Group Health Cooperative’s Factoria clinic in Bellevue, Wash. He schedules an appointment for 2 p.m. that day.
Few Americans can get their doctor on the phone immediately and schedule a same-day appointment. But Shriver’s clinic lets patients phone and e-mail their doctors directly to discuss medical concerns and book visits on short notice.
That’s part of Group Health’s successful two-year experiment with one of the hottest concepts in health care delivery: a patient-centered practice often called a “medical home.”