Meeting ePatientDave for the very first time

ePatientDave and Ted

I didn’t know when it would happen, and in what city, but it did, today, on a new day for our country, in San Francisco. I met and walked with ePatientDave. I am here to learn more about work underway at Kaiser Permanente and California Healthcare Foundation, Dave is here for the Dreamforce Expo.

In all of the discussions I have had since I’ve been here, including my first time meeting with Dave, I have been most energized whenever the conversation turns to patient involvement. It just clicks for me, and Dave has been visibly telling his story and his desire for a better health system to me and others for almost (more than?) a year.

The story of our customers helps us see our value to them better, and it brings in ideas from other industries. Dave’s expertise is in using Software as as Service (SaaS) in his work, which has lots of potential in health care I.T. He’s already turned me on to a very useful scheduling tool that I use, TimeDriver – those of you who have set up time to talk with me have probably been sent there (it’s easy, no?).

See, our patients want us to deliver quality care and be efficient, just like we want them to be.


I discovered the world of e-patient on 1/23/08 and started blogging about it 1/28/08. Today is 9 months 14 days since I first heard the term.

My first email to you was 3/16/08, and my first record of interacting with you here was a week later (3/23, two months after 1/23, i.e. 7 months 14 days ago).

The content of that 3/23 exchange is pretty darned good in hindsight: What does giving patients access to their health records have to do with safety?


Thank goodness for blogs right? I'm on a panel today for the California Healthcare Foundation Chronic Care conference, talking about why patients and families should have access to their medical records. I can just do the research right here. Just as Susannah's research showed, a majority of bloggers use blogs as a memory device…..

The interactive previewer had to go, it conflicted with another whizbang feature, the interactive picture viewer. Life on the bleeding edge,


Ted Eytan, MD