Continuing on, in the publication of the stories of some of our nation’s leading edge safety net organizations in the area of patient online access, these are the slides shared by James Kahn, MD, from the University of California, San Francisco Positive Health Program. I had previously blogged about their myHERO patient portal, which is helping patients with HIV/AIDS manage their health better. Note the work underway on leveraging cell phones. There is a lot of innovation going on in these settings, because innovation is required to connect with patients who want to be connected. That’s a great feedback loop.