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Providence Health Care – What’s New – Providence Legacy Project, St. Paul’s Hospital, Mount Saint Joseph Hospital, St. Vincent’s Hospitals, Arbutus, Brock Fahrni Pavilion, Heather, Langara, Holy Family Hospital, Youville Residence – The project has yielded great results, with an 87 per cent drop in the time from blood collection to the time of arrival in the lab, and a 45 per cent decrease in turnaround time from blood collection to result reporting.
Primary Care And Health System Performance: Adults’ Experiences In Five Countries — Schoen et al., 10.1377/hlthaff.w4.487 — Health Affairs – Information about access and secure e-mail use, as well as quality measures across several countries.
How NOT to lead geeks – This is an interesting post, although I think the title is at odds with the content (this is about leading people who develop great things for society). It adds more information to the LEAN idea that people are not the problem, it’s process.
Toyota passes Ford as No. 2 in U.S. sales – Toyota’s ability to have humility in this situation is something a healthcare organization would be envious of.
Running a hospital: Looking back after six years at BIDMC – I liked this. Compliment: It represents Hansei in a good way. Constructive Criticism: Thinking about applying LEAN to be more direct in the communication. Overall: More people should do this.
Your New Title: Chief Inspiration Officer – I think I want to be this. Actually I think I try to be this. And I love it.