Posts Tagged ‘Twitter’

TweetLevel

February 8th, 2010 | Popularity: 3%
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TweetLevel – Another way to measure your specialness in the Twittersphere. Because everyone wants to feel special. This appears to be based a lot on how much a person is Re-tweeted. Probably best for the kind of Twitter user who tweets a lot of links.

Pleasant Hill pediatrician puts Twitter to use for patients – 2/01/10 – San Francisco News – abc7news.com

February 2nd, 2010 | Popularity: 4%
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Pleasant Hill pediatrician puts Twitter to use for patients – 2/01/10 – San Francisco News – abc7news.com – Speaking of Rahul Parikh, MD – A mom refers to his feed as “One of the most valuable connections I have had (on Twitter)” Enjoy.

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Photo Friday: End your day with a Tweetup

January 29th, 2010 | Popularity: 3%
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Christine Ted Regina Alan

I am actually in this week’s photograph, with @ChristineKraft, @ReginaHolliday, and @AlanViars , who are, in my mind, some of the best thinkers in the health care community. We visited as part of a Tweetup that was arranged by @CindyThroop. How did we get exposed to innovative ideas before the modern tweetup?

@ePatientDave was also present, radiating with excitement about his work in DC this week, as well as with radio waves from his portable Wi-Fi hotspot, to assist those of us without cell coverage in the underground venue. He’s a provider of all things good wherever he goes….

Input requested: How should doctors Tweet? One doc, two feeds.

January 25th, 2010 | Popularity: 5%
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The same discussion where I met Regina Holiday and learned about 73 cents was also one where I received advice about how doctors should engage in social media.

I specifically remember what Regina and the group said (in paraphrase) – “Show me the DNA of a high quality doctor.” and “Demonstrate that this/you are a doctor that I’m going to love.”

This is a very different need than “Tell me what I need to know about when to get a flu shot.” Not that patients don’t want this information also, of course.

In doing some more reading and experiencing, I thought about the outcome of social media in health care in creating engagement with the profession and health system compared to the outcome of providing information. Beth’s blog has a nice discussion about this (Engage, then Educate) in regard to the San Francisco Symphony. My hypothesis is that the principles are the same.

With that in mind, my colleague Rahul Parikh, MD, a practicing pediatrician and accomplished writer across many venues, worked on an experiment together and we’d like your feedback.

Click on any image to make it larger

This is his physician twitterfeed for patients:

This is him tweeting one way, let’s call it “standard” (more “education”):

This is him tweeting a different way, let’s call it “DNA – Enhanced” (more “engagement”):

Here’s the input we would like:

  1. Do you notice the difference in the content/approach?
  2. Which way would you want your own doctor. to tweet? (or a different way not shown here)
  3. If you were looking to choose a doctor, does either approach draw you more to a potential physician?

Thanks for your comments in the comments, and thanks again to the patients, who continue to demonstrate that they are more than willing to help us perform well for them – all we have to do is ask.

You can also follow and tweet either Rahul (on his professional feed, different than the one above) or myself. Don’t worry, we’ll compare notes.


Twitter User Growth Slowed From Peak of 13% in March 2009 to 3.5% in October

January 22nd, 2010 | Popularity: 2%
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Twitter User Growth Slowed From Peak of 13% in March 2009 to 3.5% in October – “In addition to the declining growth rate, the latest State of the Twittersphere shows that the average Twitter user is more engaged.”

How long have you been tweeting? Find out the age of your Twitter account.

January 17th, 2010 | Popularity: 3%
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How long have you been tweeting? Find out the age of your Twitter account.

Twitterfeed of this blog: @tedeytanblog

November 11th, 2009 | Popularity: 3%
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I have added a twitterfeed of this blog’s posts as an easy way to follow my postings. You can follow it here. I decided not to do this off of my regular twitter handle (@tedeytan) because I use twitter in a way that is described in this post, as a secondary communication vehicle (thanks for the tip, @christinekraft) (by the way, not sure I agree with the premise that twitter is a bad place to start, though).

Of course you can still subscribe via RSS or e-mail, by going here.

Truth be told, I am the least supportive of subscribing via e-mail, and keep thinking to eliminate that option – I can’t believe that people who subscribe read the e-mail that this blog sends every day. So if you are one of those people and find yourself deleting it more often than reading it, feel free to go to the subscription page or send me a note anytime, and I’ll take you off the list. I just want you to be as efficient as possible….

STATS: Young People Are Flocking to Twitter

September 11th, 2009 | Popularity: 1%
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STATS: Young People Are Flocking to Twitter

“One of the most actively discussed topics in the Twitter universe over the past couple months has been the idea that teens don’t tweet – at least not as much as older demographics, and certainly not as actively as teens who use other popular social networking sites.

Now, it appears that this story may be shifting. According to new data from comScore, younger users – specifically those in the 12-17 and 18-24 year-old demographics – are Twitter’s fastest growing audience segment. “


Unsuck DC Metro: Complete the Tweet VI

September 11th, 2009 | Popularity: 2%
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Walking in Patients’ Shoes: My Home Blood Pressure Monitoring Experience

August 18th, 2009 | Popularity: 8%
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Subtitle: Innovation comes in many forms!

Attached is a series of slides that recap my experience learning about home blood pressure monitoring, by trying it on myself, using an innovative device manufactured by Microlife Medical Home Solutions, Inc., called WatchBP Home. (Note: Please see my About page for my conflict of interest and independence statements)

The whole thing was a great experience in learning about the process, and learning about learning, as I tweeted my experience as I went. On that note, I discovered in putting this together that Twitter may not be the best platform, compared to a hosted blog, to use to store information that you want to retrieve later.

I overall think this is a great case study in thinking about innovation in medicine:

  • is innovation in home blood pressure monitoring in bluetooth connectivity and IP addresses?
  • Is it in design and coaching/guiding that empowers patients to monitor accurately and with confidence?

Of course the two are not mutually exclusive, but what’s the balance in health information technology right now? I wrote about this a bit at the last Innovation Learning Network in person meeting. Slides are below, see what you think. Comments and questions always welcome.

I’ve prepared a link cloud of scientific articles related to the device and home blood pressure monitoring in general, which you can view here.

With thanks to the team at Microlife for allowing me to enjoy this learning experience, and fellow patients Gilles Frydman, ePatientDave, and Jan Oldenburg, for a few gentle reboots of my thinking during my learning, enabled by Twitter!

If you’d like an embeddable version of these slides, you can get them here.

Think Social Media is a Fad?

August 15th, 2009 | Popularity: 5%
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Statistics Show Social Media Is Bigger Than You Think « Socialnomics – Social Media Blog – Nice visualization of the social media revolution.

Pentagon reviewing policy on social networking sites – CNN.com

August 6th, 2009 | Popularity: 10%
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  • Pentagon reviewing policy on social networking sites – CNN.com – “..the Defense Department realizes that social networking sites have value, noting the Army recently ordered all U.S. bases to provide access to Facebook.

    In addition, commanders in Iraq and Afghanistan have Facebook pages to share information about operations, while the Chairman of the Joint Chiefs of Staff, Adm. Mike Mullen, has 4,000 followers on Twitter.”

D.C. Summer Jobs Contractor Fired for Posts on Twitter – washingtonpost.com

June 30th, 2009 | Popularity: 4%
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5 Terrific Twitter Research Tools

May 10th, 2009 | Popularity: 13%
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Innovation Learning Network 2009 In Person Meeting – Learning Innovation in Healthcare

May 8th, 2009 | Popularity: 24%
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I am back from Grand Rapids, Michigan, site of the 2009 Innovation Learning Network in person meeting, at Steelcase University Learning Center . It’s a beautiful facility and a great place to bring some of our nation’s leading health care organizations and innovation experts together.

I was given the opportunity to attend by Kaiser Permanente to think about the place of innovation and learning about innovation in medical groups, and was not disappointed. I did not leave the meeting with the answer to the question, “how should a medical group (or any group of clinicians) involve innovation in their activities to learn to be better clinicians and deliver excellent care?” I did leave feeling that the question is important to explore, though.

First some specifics:

Our #ILN09 twitterstream shows what we did step by step. On the second day, we were treated to a closer look at the work of the Steelcase Nurture team, from the way they approach their work to the “why?” it is important. Part of this tour included a very enthusiastic look at the products, given to us by Libby Ferin, Director Experience Marketing & Communications.

The thing that I noticed both in Libby’s comments and even in things like which books were selected to be placed in the showroom was an integrated belief in the importance of the role of the patient and family in care. She referred to a prototype hospital room not as a patient room, but as a patient/partner/family room.

In the room itself, note that the patient and family have a view into the electronic health record that is tied to the role of the person in the room (based on a sensor located at the room’s entrance). Every room has spaces for families to engage, in recognition of the fact that “visiting hours” are long-ago concept. The lights over the sink that blink until new visitors wash their hands are a great way for patients and families to be involved in infection control efforts in a soothing way….

Clearly, we were touring a product showroom (and I don’t endorse any third party products or services on this blog, see my about page about conflict interest and independence of financial ties), the essence of my impression is that an organization in an industry outside of health care can be a model for health care organizations in reinforcing the best ways to work with patients and families.

The look at the products was tied to a look at the process, which includes two terms I haven’t heard before, but celebrate: “Evidence Based Design,” and “Participatory Design.” We know there is evidence-based medicine. Now that participatory medicine is becoming a part of health care, it has an analog in another industry, this is good.

As an aside, I really liked the way the Nurture design team presented their process, by printing out the slides and taping them to a board. It’s simple, sets expectations for the audience, and forces a focus on images and feelings rather than words:

What are some specific content things I took away from this meeting?

  1. Where is design in the HIT stimulus package? Much like a municipality might have an “arts tax” on public works, I think that a portion of the resource going to place technology in health care should be devoted to supporting the richest environment for its use. This is everything from placement, to lighting, presence or absence of sound (Kristen Juel from Kaiser Permanente hosted a fascinating conversation about the role of music in health care settings).
  2. What is the role of innovation/design in the success or failure of personal health care? Amy Tenderich has been a leader in thinking about this for diabetes. What about high blood pressure, an activity that is highly recommended but poorly practiced? We saw a great case study of how the “fridge pack” for soft drinks dramatically increased the consumption of aluminum. What’s the “fridge pack” for home blood pressure monitoring?

And on the deeper question…innovation in health care and among clinician groups: I think there’s a role for both learning about the techniques of innovation and applying them to solve problems in health care, and patients and those who care for them (physicians, nurses, allied health) should be involved, especially those closest to the patient(s) and their families.

I don’t know of organizations outside the Innovation Learning Network supporting exploration of this question and some of the answers, so from this perspective it was a great experience. If any of the readers of this blog know of other organizations stimulating these discussions, please feel free to post that information in the comments, or your answer(s) to the question about how and why medical groups or clinicians should integrate innovation learning and skills into their work.

Health 2.0 Tweet Stream Analysis

May 4th, 2009 | Popularity: 17%
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In 2009, you can learn a lot about what’s going on in an environment (a conference, a person’s life), by looking at their status updates. Nice analysis by Chris Hogg.

ACP Internist, April 2009 – Twitter: a medical help, hindrance or hype?

April 27th, 2009 | Popularity: 13%
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D.C. Homeless People Use Cellphones, Blogs and E-Mail to Stay on Top of Things – washingtonpost.com

March 26th, 2009 | Popularity: 24%
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The Psychology of Twitter | World of Psychology

February 23rd, 2009 | Popularity: 12%
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Surgeons send ‘tweets’ from operating room – CNN.com

February 18th, 2009 | Popularity: 15%
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Surgeons send ‘tweets’ from operating room – CNN.com

Dr. Craig Rogers, the lead surgeon in the Henry Ford surgery, said the impetus for his Twittering was to let people know that a tumor can be removed without taking the entire kidney.

“We’re trying to use this as a way to get the word out,” Rogers said.

This is great! Now, let’s twitter people successfully managing chronic illnesses with the support of their friends and family. I’m still working on my twitterBP-bot, got a little sidetracked…..

Twitter under the microscope, from HP labs

February 18th, 2009 | Popularity: 12%
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  • Twitter under the microscope, from HP labs – even when using a very weak definition of “friend” (i.e., anyone who a user has
    directed a post to at least twice) we find that Twitter users have a very small number of
    friends compared to the number of followers and followees they declare. This implies the
    existence of two different networks: a very dense one made up of followers and followees, and
    a sparser and simpler network of actual friends.

Understanding HP Lab’s Twitter Research

February 18th, 2009 | Popularity: 13%
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  • Understanding HP Lab’s Twitter Research – A few months ago, I spent an entire day with the HP Labs group in Palo Alto, they’re responsible for the R&D and innovation that goes into their thousands of technology products on the market. I was pleased to see this deep dive scientific research on Twitter by Bernardo A. Huberman, Daniel M. Romero and Fang Wu.

My first Twitterview

February 4th, 2009 | Popularity: 11%
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Here it is, a 60 minute interview conducted in 140-character segments. We covered health information technology and (what else), patient and family involvement in care. Enjoy.

Twitterview with Ted Eytan, MD

About My Twitter Hiatus (Not mine, Jeremiah’s)

January 7th, 2009 | Popularity: 19%
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  • About My Twitter Hiatus – I’m known for being a very active twitter user, recent applications have tracked my daily usage from being 20-30 tweets on average. I’m not like other twitter users, as I have a very specific method in which I use the tool. However, two weeks ago today, I stopped using twitter, and announced that I’m on temporary Twitter hiatus.

I’m not taking a Twitter hiatus, but I am using it in more interesting ways, such as looking at its ability as a listening device in health care. I wrote my first Twitterbot, here: http://www.twitter.com/wxdc - it very simply tweets the Washington, DC weather on a schedule. Feel free to follow it if you’re interested in the DC weather.

How Should Hospitals Use Twitter?

December 18th, 2008 | Popularity: 16%
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  • Clinical Cases and Images – Blog: How Should Hospitals Use Twitter? – Discussion on patients following hospitals, hospitals following patients. There has to be due care not to violate privacy by the hospital/care provider confirming a patient-health care system relationship exists if the patient has not (or even the patient has – what kind of consent is necessary)?

Do Brands Belong on Twitter?

December 14th, 2008 | Popularity: 14%
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Twitter for Coffee on the iPhone

December 13th, 2008 | Popularity: 9%
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Being My Own CIO – 2008 Update

December 11th, 2008 | Popularity: 26%
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myowncio
Diagram produced at MindMeister.com

Time flies. It’s been about a year since my first My Own CIO entry, and I keep meaning to do a refresh, so here it is. Now is an appropriate time, since now that I’m now working part time for a very large organization, I will also begin to experience not being my own CIO for part of my life. I’m looking forward to all of it.

To review the guidelines:

  • Open source or public source (avoid proprietary standards)
  • Affordable
  • Web 2.0 friendly (maybe I’ll create Web 3.0) – incorporating social networking, tagging, interaction
  • Easy to maintain (and maybe to tinker with)
  • Compatible with Apple produced products (which typically means open standards)

The guidelines haven’t changed. I’ve tried a whole bunch of things, and one assessment I’m going to make is that a person can alter their workflow only so much, so as I found stuff that worked, I stuck with it:

  • E-mail: Apple Mail. Desktop and iPhone. Since 2007 Microsoft has released Entourage 2008, which did not make the cut (see the next bullet point). Apple Data Detectors are incredible time savers.
  • Documents: Pages, Numbers, Keynote, and TextEdit. Still a “goodbye” to Word, Excel, and Powerpoint. I remember a time when using a Macintosh meant that all the open applications on my dock were manufactured by Microsoft. Now those have been replaced by open source or Apple alternatives, and this is not based on any specific feeling about Microsoft, which I have a lot of respect for. It’s simply about what works.
  • Project Management: Paper. Yes, paper. I’ll post about this later.
  • Firewalled opaque Intranet: I didn’t create one of those. I still use a transparent blog. Still on Wordpress.
  • Content Management System: I use this blog and delicious.com for maintaining my links.
  • Image Management System: iPhoto. I recently upgraded to an image stabilized Canon Powershot IS 770. A camera in 2008 is as important a business tool as pen and paper (yes, paper).
  • Weekly/monthly/yearly business memos: I have discovered Twitter in the last year. 140 characters is long enough for most situations.
  • Mobile e-mail/web: iPhone 3G, magic cell phone of the future. Since 2007, I’ve discovered the breakthrough that GPS is in a device like this. I know people complain about the ability to type e-mail using this device, but then again, that’s from the perspective that e-mail is still useful as a primary communication tool. In the last few months I have also been given a competitor device (named after another fruit), for my other role, and I have found that the vacation from the competitor device has caused me to type less well on it relative to the iPhone. I am also a MobileMe user and find that it works pretty well for managing contacts and calendars (using iCal and Address Book). There still isn’t (in my experience) a grand calendar application that you can delegate some access to for scheduling, and combine with different parts of your life. My vote would be for an extension of iCal that allowed delegated scheduling, because I think Apple is closest.

That’s the updated list. Here are some new arrivals since 2007:

  • Meeting scheduling: Timedriver. No more back and forth about when someone is available via e-mail (there’s a theme here about the value of e-mail I am noticing). I could actually write a bit more about this tool, and disk space is cheap, so I will. I’ve been using TimeDriver since it was available to beta users, and it is a great example of how Web2.0 tools promote “listening” and by extension, respect. There is something fundamentally different about offering people a clean list of available times that they can use to connect with you, at their convenience, compared to asking them to wade through your calendar on an enterprise calendaring system, or asking them to send you an e-mail list of times. In today’s virtual world, it’s actually important to tell people what you look like with a photograph when setting up time as well. Both are accomplished here. I’ve linked Timedriver to MobileMe using BusyMac’s BusySync software so now I can manage my availability from my computer or my iPhone. I like it. People who schedule with me say they like it. Win-win, win-win-win.
  • Virtual Library: Bookswim. One area where Washington is challenged relative to my former home (Seattle) is the public library system. I would gladly put forth effort to change that, as a huge fan of the libraries. In the meantime, this is a service that functions like Netflix for books.
  • Voice service: Skype. The Pro Version.
  • Transportation: Zipcar. A great invention. Metro, another great invention. As of 2008 I no longer own a car. Don’t miss it.
  • Documents & Bibliographic References: Zotero. Free. Integrates into Firefox. No more Endnote.
  • RSS Reader: I used to believe that a desktop application was required for this, but I just switched over to Google Reader. It works best on the desktop and on the iPhone. It is a great demonstration of the power of cloud computing. I’ve also begun using the iPhone application Byline, which syncs to Google Reader.
  • Pedometer: Omron HJ-151

Feel free to chime in with your recommendations and reactions, as always.

Social Networking For Work Explored : NPR

November 30th, 2008 | Popularity: 19%
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Snapshot of Presidential Candidate Social Networking Stats: Nov 3, 2008

November 30th, 2008 | Popularity: 16%
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Global Neighbourhoods: The Power of ReTweeting

November 25th, 2008 | Popularity: 8%
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A Chronology of Brands that Got Punk’d by Social Media

November 18th, 2008 | Popularity: 12%
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The Motrin Moms Backlash by the Numbers

November 18th, 2008 | Popularity: 9%
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Using a Private Label Twitter Network for Doctor-Patient Communication?

November 14th, 2008 | Popularity: 33%
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I just read this article about a new generation of Twitter-like tools that allow organizations to maintain private Twitter networks. So I got to thinking what it might be like if a clinician and their patients set up one such network. Kind of like a group visit. I created a mockup, using Yammer, one of the products. It’s a dialogue between a few patients, with the doctor (or name your health professional) chiming in.

What do you think? Could this paradigm move patient-physician communication to patient-community-physician communication?

Click on the image to see it larger

Yammer Dialogue

Twitter is Growing Like Crazy: Up 422% in 12 Months

November 13th, 2008 | Popularity: 14%
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Sixteen Great Twitter Moments

November 3rd, 2008 | Popularity: 8%
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How I use Twitter, and you?

October 30th, 2008 | Popularity: 11%
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Web Strategy: What the Web Strategist should know about Twitter

October 30th, 2008 | Popularity: 11%
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Tweeple Twak Offers Twitter Metrics

October 30th, 2008 | Popularity: 10%
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Twitter / carlosrizo: Would it be great that pat …

October 22nd, 2008 | Popularity: 12%
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At Health 2.0:

Twitter / carlosrizo: Would it be great that pat …

Web Strategy: The Evolution of Brands on Twitter

September 14th, 2008 | Popularity: 9%
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Tweet Scan

September 14th, 2008 | Popularity: 7%
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Twitter Search

September 14th, 2008 | Popularity: 6%
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  • Twitter Search – good way to find out what’s happening on Twitter

DoesFollow – doesfollow.com – Find out who follows whom on Twitter

September 14th, 2008 | Popularity: 6%
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3 Days of Nice in San Francisco, Courtesy of Twitter

August 20th, 2008 | Popularity: 30%
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twinkle

This photograph is from a session using Tapulous’ Twinkle software, which is a location-aware version of Twitter. This exchange is evidence that the iPhone’s most powerful innovation is not 3G, it’s GPS, which Apple, Inc., has now seeded into the mainstream, just as it did with a host of other technologies, like Wi-Fi.

What is shown here is community being created with complete strangers based on location – this exchange happened when my tweet was broadcast to everyone within a 1 mile radius of the San Francisco airport.

Some of you out there have been expressing your reservations about Twitter, Friendfeed, and the like. Here’s a nice article about both. Don’t be reserved, these are important technologies that will have applications in healthcare. Get your Twitter accounts now. Post your ideas in the comments, as well, please!

And San Francisco, thanks for being nice. You never disappoint.

Twitter Brand Index « Fluent Simplicity

August 7th, 2008 | Popularity: 13%
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17 Ways to Visualize the Twitter Universe | FlowingData

August 5th, 2008 | Popularity: 13%
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Adoption and spread of innovation; The E=MC2 of Customer Loyalty; Meetings are Not Always Bad

May 10th, 2008 | Popularity: 40%
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GenY Physicians in WSJ; Nice overviews of chronic illness burden; Twitter apps, Health2.0 Definitions

May 6th, 2008 | Popularity: 25%
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April 29th through May 4th:

Voicethread; Zotero; Nice Summary of Medical Home from Deloitte

April 3rd, 2008 | Popularity: 82%
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April 1st through April 2nd:

Innovative Reimbursement for EHR-using physicians; 9 Principles of Innovation (Google); Twitter; Services for Farm Workers Online

March 12th, 2008 | Popularity: 28%
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March 7th through March 11th: