I was interviewed by journalist Kyung Song from the Seattle Times for this article, which appeared in today’s paper:
Local News | Group Heath trolling cyberspace to learn what patients think | Seattle Times Newspaper
This was the first interview I have done representing both the organization I work for, and myself as a blogger at the same time. Usually, it’s one or the other, because the words on this blog are my own and not those of my employer (although obviously our approach to patient centered health care is well aligned). The worlds are starting to collide….
I definitely believe that there is content that’s traditionally outside of the physician-patient relationship that can and should be brought in via blogs and the like. We saw it with secure e-mail between patients and physicians to be sure. It changed our relationships, in a healthy, helpful way.
My personal belief about blogs and Web 2.0, though, needs to be coupled with an organization’s need to have a workflow and platform that brings in the right information at the right time. I definitely don’t expect a physician to review the 2,000 RSS feeds of their patients (and I don’t think the patients do, either).
That’s the fun intersection, and it is good pressure, to bring everything about a patient that matters to them into every clinical interaction.
See what you think…
