Presentation: The What, Why & How of Walking Meetings, with America Walks

Last week I was fortunate to co-present with Sheila Franklin and Jessica Tunon on one of my favorite topics.

It’s the best sign of contagion when you are not the only person presenting on something that you are so passionate about.

My slides are below. You can also view the entire presentation at the America Walks web site..

On the occasion of preparing for this presentation, I went back and visited the semi-Epic post I wrote in 2008 to see what had changed since then:

  • Wearable devices have since been shown not to be the motivating force they were once thought to be, with two significant studies in 2016 published about this. This makes modification of the work environment even more critical – a smart watch isn’t going to make people walk any more than a scale makes someone lose weight. An appointment on a calendar that says “walking meeting” – that works 🙂 .
  • All of the rules about how many people can be in a walking meeting have been smashed, now that I have a 1,000-person walking meeting under my belt.
  • This is still one of the most contagious health interventions I have experienced/infected others with – nothing has stopped the walking
  • I still love hearing stories about adoption of walking meetings – please tweet those to me and/or put them in the comments.

Presentation: Why be Social (Media)? Kaiser Permanente School of Allied Health Sciences

With my colleague and collaborator / protector Vince Golla (@VinceGolla) I had the opportunity to:

I like to say “you can’t be social and anti-social at the same time.” My portion of the presentation (given after awesome case studies provided by Vince that we walked and talked about) was about the Why of using social media as a professional.

  • To communicate (not just “to use technology”)
  • To LISTEN (listening is the ultimate app)
  • To be present (what the people we serve expect from us)
  • To spread contagious ideas (walking meetings, respect for others)
  • To be accountable to the people we serve, which means society (because much of a physician’s education is paid for by society)

The other thing I like to say is that the people who work in health care are exceptional by definition; you have to be in a job this challenging. I could tell on our walks together and in the dialogue that there is no shortage of the drive to be there and be professional for the people we serve, across the health workforce, which includes our allied health professional colleagues.

Enjoy, feel free to embed elsewhere, comments welcome, thank you for the invitation.

We're here! And We do have one kpsahs ❤️👍 School of Allied Health Sciences w the Vincegolla

A photo posted by Ted Eytan (tedeytan) on

Professor Vince Golla at Kaiser Permanente School of Allied Health Sciences
Professor Vince Golla at Kaiser Permanente School of Allied Health Sciences (View on

Just Presented: Working to be a Transgender Ally | Wright Center Family Medicine Residency, Washington, DC USA

Capital TransPride 2016
Capital TransPride 2016 – Photo Credit Chadwick Cipiti (View on

I was asked by James Huang, MD (@semaj187) to give a presentation to the Washington, DC site Wright Center National Family Medicine Residency (@WrightCenterGME) on the policy issues relating to transgender person health.

So, not about how to deliver medical care, how to improve the health of the population. The two concepts are different and interrelated.

The conversation we are having in 2016 is vastly different than the ones I had in 2012, 2013, 2014, and even 2015 (check the way back machine on this blog to see for yourself). Many (most) of the policy levers and protections are in place and the science is clear. That’s not enough / the work is not done, though. It’s time for our specialty (family medicine) and profession (medicine) to lead in providing care and changing the environment so that the care is healing rather than hurtful.

As I commented on this blog previously, Medicare joined the 21st Century in 2014, 3 years ahead of schedule 🙂 . I hope these conversations inspire doctors/people/patients/humans to be as inclusive in their thinking about the total health of the people we serve.

I was asked at the end about the “why” I am engaged in this area. I appreciate the question, and it’s important. There’s a short version in the slides at the end of the presentation. Here’s the longer version.

Feedback and questions welcome, as always.

Presentation: How to sustain a (health) revolution

I gave this presentation, what I call my 2nd TED talk (although not affiliated with an actual TED event, just a person named TED – me), exactly 3 years to the day after I gave my first one, at Henry Ford Health System, in 2012 (see: “Embrace of Failure” – TEDx talk with Regina Holliday ), with awesome leader Regina Holliday (@ReginaHolliday).

Back in 2012, it’s highly possible that I thought that everything that needed to be done had been, and then a mobile app (see:What it means to earn a perfect score on the Human Rights Campaign Corporate Equality Index) and an anonymous email sent to me around the time of the 2012 presentation changed everything.

Thanks to my colleagues, who are doctors, nurses, lawyers in our government relations organization who asked me to bring this dialogue forward in 2015.

As it says on slide 2, I 🙂 Kaiser Permanente, and all of the people who have trust and hope that physicians, nurses, health professionals, and patients have the power to change everything. It’s in our DNA. Oh, and love always wins.

Enjoy, feel free to post any questions or comments.

Built for the Future: My business card includes my pronouns

Ted Eytan MD Business Card with Pronouns
Ted Eytan MD Business Card with Pronouns (View on

Resilient people and companies face reality with staunchness, make meaning of hardship instead of crying out in despair, and improvise solutions from thin air. Others do not. This is the nature of resilience, and we will never completely understand it. – Coutu DL. How resilience works. Harv. Bus. Rev. 2002;80(5):46.

Now that I’ve presented this card in enough contexts (and in an actual presentation, see below), I’d like to share it here as an easy innovation that anyone can do to build respect for all people and change society to be more inclusive.

And, it’s obvious – adding the pronouns I use for myself in my email sig, and also on my business card, pictured above. (Note, it’s not “pronouns I prefer” – preference implies that it’s optional)

As it shows in the image, I’ve received unexpected and awesome comments from people who notice. The one above is from Sarah Firman.

Jason Bellett (@Jason_Bellett) from Eko Devices (@EkoDevices) said this to me when he saw it:

Quick side note, I think it’s phenomenal that you put your preferred gender pronouns in your email signature…I hope it sparks others to follow suit.

And then, I noticed his pronouns were in his e-mail sig. That’s diffusion of innovation. And respect. I love this century 🙂 .

credit for this innovation doesn’t go to me. It goes to one of my mentors, Garrett G, (see: WAIT = Why am I Talking? Learning how to be a better Ally ) who suggested that I do this, and when I said my e-mail sig was already too long, he said, “Just add them in parenthesis after your name.”

I did, it was simple, and it works, for me, for the people I serve, for the future of health for all that I am going to help create.

It will work for you to, try it now, or if you’re not sure, ask questions in the comments…

Here’s the presentation it was part of, by the way. With great thanks to Kaiser Permanente for promoting resilience in people and the health system.

Presentation: Work While Walking – Walking Meetings – with Professional Convention Managers Association Capital Chapter

2015.10.22 Work While Walking Eytan PCMA.001

It was so great to dialogue with the Professional Convention Managers Association – Capital Chapter (@PCMACC) about walking meetings, part of a whole program on healthy meetings. My slides are attached for reference, feel free to share.

Presentation: Total Health and Innovation: Demystifying Medicare 2015 Summer Academy

Thanks for the National Academy of Social Insurance (@socialinsurance) for inviting me and Kaiser Permanente (@KPShare) to present on innovations shaping the future of health care (medicare inclusive). My slides are below, comments are always welcome. More info at Demystifying Medicare: 2015 Summer Academy | National Academy of Social Insurance.

Presentation: Walls, Ceilings, Closet Doors (Things Worth Shattering): Total Health and Social Innovation

This is a 2015 Update on the Kaiser Permanente Center for Total Health (@KPTotalHealth)  the Social Innovation Center of Kaiser Permanente.

There’s a short description of social innovation and examples of social movements and interventions that have been born or amplified since 2011.

It has been an impactful 4 years! Come by for a tour, and arrive by #activetransportation please. There’s now a Capital Bikeshare (@bikeshare) station right in front for your convenience 🙂 .

Enjoy, let me know what you think in the comments.

Just Presented: Total Health and Social Innovation, with the Labor Management Partnership

What this tweet says is true.

Click to view directly on

It is a doctor’s dream to present to the Labor Management Partnership (@LMPTalk). Why? Not because I get to talk to them, because I get to be with them, one of the most iconic leadership and improvement organizations in health care if not all of industry.

An invite to present is an invitation to learn – I interviewed people, studied a little labor history, and connected our mission and values, which are very connected. It was all confirmed during the all hands meeting yesterday, which I’ll post on that separately.

Just in case:

The Labor Management Partnership (LMP) is the largest and longest-lasting partnership of its kind in the country. Created in 1997, it is based on a series of agreements between the Coalition of Kaiser Permanente Unions, made up of 27 union locals, Kaiser Permanente and the Permanente medical groups in each region. Today, it covers almost 100,000 union members and tens of thousands of managers and physicians.

Almost all of the content in the above presentation is creative commons licensed – I created a list of links to all of it below. If there’s something you need that’s not in here, let me know in the comments, I’ll get it to you. Open is the new closed, transparent is the new opaque, saying yes is the new saying no, being human is the new… you get it.

Links to photos/videos/papers cited

  • There was a problem with your feed! The error is WP HTTP Error: cURL error 6: Could not resolve host:

Presentation: “Health is the new HIT” – Stanford University Biomedical Informatics 207

Can’t stick to script… View on

Even as a graduate of the University of California, it is hard to deny that Stanford is something of a place of worship when it comes to biomedical informatics 🙂 . I *think* I’ve been here before, but I’m not sure. If I was I probably didn’t fit in, because I *do* remember traveling in bioinformatics circles and, well, I would talk about things like this…Now Carol did ask me to include health policy-ish things, which explains the oversampling of DC images (well, that would have happened anyway).

Thanks to my colleague, Carol Cain, PhD (@ccain), alum of the class of 2006, for inviting me to attend and discuss, and this time, to fit in, with a superbly awesome group of students. Carol has a great ancestry and great descendents at the same time :).

It’s happened – health information technology is now in service to health! I ended up at University of California later in the day where I snapped some photos which are below. The cultures are so …. distinctive. See what you think. Enjoy, comments welcome.

Oh, I didn’t get a chance to tell the “18F” story, but it’s here on my blog… Innovation in Collaboration: What 18F and Kaiser Permanente South Bay have in common | Ted Eytan, MD

And….thank you’s to: Susan Campbell-Weir from the team for the information about Spanish (and the entire team), Mike McNamara, MD and Michelle Edlund from Kaiser Permanente Northwest (@KPNorthwest) for the information about OpenNotes (@MyOpenNotes) at Kaiser Permanente, and Michael Jantzen (@mvs202) for the lovely visualizations of Capital Bikeshare data (@bikeshare)