Posts Tagged ‘mhealth’

Now Reading: “Texting and Other E-Tools to Manage Chronic Disease” and “Health via Cell Phone in Mexico”

February 19th, 2010 | Popularity: 4%
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As I alluded to in my post yesterday, this month’s issue of Health Affairs is devoted to E-Health in the developing world, a great validation of the importance of learning from this trend, given this journal’s ability to attract the best authors.

With that in mind, I eagerly approached these two.

The first, Kahn JG, Yang JS, Kahn JS. ‘Mobile’ Health Needs And Opportunities In Developing Countries [Internet]. Health Aff 2010 Feb;29(2):252-258. , attracted me because its lead author, James Kahn, MD, is an innovator in the developing world, through his work to support patients with AIDS in San Francisco. I was fortunate to meet Jim in previous work (and blogged about it here) and think his perspective is very valuable to people thinking about mHealth.

This article is particularly useful for the mHealth inexperienced (that’s me) as well as the mHealth and eHealth inexperienced. For those of us that live in the stew of innovation, we forget that most people don’t know what we mean when we say, “mHealth,” so starting off with a helpful definition is great (“the use of wireless communication devices to support public health and clinical practice”).

Beyond basic definitional elements, the article has a nice table of mHealth applications listed, along with their potential benefits and risks. The article also links to a report that was mentioned in the HealthAffairs briefing that also seems worthwhile. You can find that report here. The most important thing that the authors state is this:

“We found minimal formal evaluation of m-health.”

So, as much as it excites me/us for its potential, we have to remember that it doesn’t yet excite us for its outcomes. I/we have been here/there before with eHealth and the web, so we understand the dance, and in retrospect it seems that in the absence of hard evidence, these technologies will be used; however, they may be more strongly used to provide better service and access rather than hard clinical outcomes. And, this is okay, service and access to health care (and let’s say, prevention and primary care specifically) do improve health. But why not be aspirational this time around, right?

The second article,  Feder JL. Cell-Phone Medicine Brings Care To Patients In Developing Nations [Internet]. Health Aff 2010 Feb;29(2):259-263., is a description piece about some of the innovation that’s happening in Mexico City. As I remarked yesterday, the article dropped a big bomb for me when it mentioned that giving patients access to their medical records is prohibited by law. It’s part of the description of the background that results in the innovation that is seen there, and, as usual, I see lots of parallels to our health system here.

I did notice one review article mentioned here that was not mentioned in the Kahn article above, that you can see the reference for here, which reviews some outcomes from SMS.

Specific services are discussed covering the areas of cardiovascular disease and HIV, co-created with Voxiva, who I also met last year (and who are behind the new Text4Baby service). When it comes to the next service, Diabetes, there’s an implication in the article that this is taking longer to launch, and maybe (or maybe not) this highlights some of the limitations of text-based mHealth services.

Whether there are limitations or not, however, the environment that this work is happening is going to push toward removing hurdles, not creating them. In this sense, discovery about how to use mHealth is more likely to be global, which can only foster the best kind of innovation, the kind crosses borders, not just physically, but nationally and experientially as well.


6 Reasons why mHealth is different than eHealth

February 18th, 2010 | Popularity: 10%
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In Mexico, it’s illegal for patients to access their own medical records, and 9.1 percent of Mexicans have an Internet connection at home. 80 percent of them have at least one cell phone.

Conditions like this don’t stifle innovation, they ignite it, and it’s one of the several reasons I think mHealth (“the use of wireless communication devices to support public health and clinical practice”) is different than eHealth (which I’m referring to as desktop Web/computer interaction in health/health care).

I credit Susannah Fox, the Internet’s Informant General, for stimulating the thinking. In 2008 at Health 2.0 in San Diego, she said, “Recruit doctors, let e-patients lead, go mobile” and the data she has been generating since has ceaselessly has been pointing to that reality.

More recently, Washington, DC, hosted the mHealth Initiative Networking Conference last week, and this week, Health Affairs hosted a briefing on their latest issue on E-Health in the Developing World (side note, I know I’m behind in noticing this, but I love HealthAffairs new print form factor – less tome-y and more open).

The mHealth Networking Conference was remarkable for me in terms of the spark I noticed on the part of the attendees and the slightly different focus – a little more public health-y, a little more do-great-things-for-society-y. And, I’m going to say it, a little more exciting for someone like me because of the possibilities that go beyond the desktop web. To learn about them in the City where people believe everything is possible, because it is, is just icing on the cake.

So here’s my list:

#1: When we talk about the web, we still worry about the people who are just not online. According to Susannah’s team, its hovering at 26 %. mHealth is different, everyone has a cell phone or is going to get one, relatively speaking. If you compare use visually, the cell phone thermometer shows much greater penetration – all groups are “pushed up” to higher degrees of access.

Speaking of Mexico and the developing world, the parallels are relevant in the United States to vulnerable populaition, and this is another key difference. Desktop web access favors more educated, more affluent people. There’s an inverse relationship when it comes to wireless. Look at this data from December: If you look carefully, you’ll see something amazing. Access statistics for Black and Hispanic respondents are higher for wireless access to the Internet than for Whites. It’s almost as if the “haves/have nots” are reversed. For people interested in reducing disparities, this is…kind of huge. That’s difference #2.

Difference #3 has to do with ease of set-up. When I speak with iPhone developers or people involved in mobile, I hear the words “difficult, challenging,” which is different than what we heard in 1995 when anyone (me included) could code an HTML page and put it up.

Difference #4, when we talk about the web, there’s not a discussion of telecommunications companies and their innovation. When we talk about mHealth, we have to include telecommunications companies. This year at HIMSS10 , in Atlanta, it’s not Sanjay Gupta, MD (whose work I have great respect for) that I want to see speak the most. it’s Dan Hesse, CEO of Sprint/Nextel. People with telecommunications experience, in my opinion will be very important moving forward. In a analogous way, I am as drawn to the CTIA as I am to AMIA .

Susan calls it

Susan calls it

Difference #5, Reverse Innovation – Unlike the web, a lot of the “cool” stuff has already been pioneered, outside of the United States. Susan Dentzer said it best at the Health Affairs briefing: ” Clearly the US is the developing country when it comes to mHealth“. The term reverse innovation comes from General Electric (this article from Harvard Business Review explains it) , and it means that a lot of the inventing to be done is happening in India, China, South America, and as the article linked to above points out, in Mexico. What may work best is something that comes from a place with far less resources than we have. Kind of what health care, a resource-poor industry when it comes to innovation at the level of public health and primary care, needs.

ZipHealth

ZipHealth: Where would you rather track your health; here, or on a desktop website?

Difference #6, it’s more personal. Some of the apps we saw last week, and others I am hearing about, are things that might not work on the desktop web so well, because a desktop or laptop is not as “personal” a device. The idea of storing information on a web site and forwarding to your doctor seems to make more sense on a mobile phone, because it’s something you hold that’s yours, that you can “share” with someone. Not the same for a web site on a computer.

I want to clarify that this is not 6 reasons why mHealth is better or has more scientific evidence behind it. This is just differences. I’ll report on two great papers in the Health Affairs issue on this shortly.

Comments/additions/subtractions welcome.


Using text messages to report medication inventory in Africa

February 8th, 2010 | Popularity: 3%
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Using text messages to report medication inventory in Africa – From Dr. Jay Parkinson's new venture, a great use of SMS in Africa. I am going to post on my experience at the mHealth Networking conference tomorrow. I think innovations like this are worth noting – accessible to all and not requiring of a lot of high-tech equipment. I think a new revolution is coming.

Neurosurgeons going paperless at convention | Philadelphia Inquirer | 01/18/2010

January 31st, 2010 | Popularity: 3%
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Neurosurgeons going paperless at convention | Philadelphia Inquirer | 01/18/2010

Interview: 2010 Trends in Social Media / Enterprise 2.0

December 30th, 2009 | Popularity: 5%
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This is a very nice interview of Jeremiah Owyang and Ray Wang from Altimeter Group, by Robert Scoble (now of Rackspace). I am a big fan of all. They cover all the information in social media that I’m interested in. (Is RSS reading really dead?)

Now Reading: From Caregiving to Caring: A New Approach to Civic Engagement

December 7th, 2009 | Popularity: 4%
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From our friends at the Institute for the Future, a kind of storybook report of an “emergent-reality” game they ran with United Cerebral Palsy on the subject of caregiving and caring in the future. If you’ve been following my delicious feed, you’ll see that I’ve been doing some reading about the concept of “aging in place” (or “aging independently” as tagged).

Why? What does caregiving and aging in place have to do with health informatics and patient empowerment (and Washington, DC, and diversity, my other two favorite things, for that matter).

Of course it has a lot to do with all of those things. The senior population is set to double by 2030, the overwhelming majority of them are going to live in conventional housing, they will have less kids, greater education, and potentially greater wealth than their predecessors (but with increasing disparities in this area). As it says in the introduction:

the challenges of caregiving become inextricable from the challenges facing health care systems, civic engagement, and declining cities.

I have been asking myself if the phenomenon of aging-in-place is an invention of various industries; I don’t think it is, right now (but please challenge me on that point). Various interactions in the last 6 months, from meeting Marty Cooper and Arlene Harris in the summer, to interacting with the Innovation Learning Network keeps bringing these themes up.

The report itself summarizes several technologically-powered (or empowered) approaches to supporting caregiving in the 21st Century, including basics on remote sensing, non-cash incentives (time-banks, for example), and transparent reporting and reputation systems.

I also like the way this data was put together, it seems very California Healthcare Foundation -esque with the signature of IFTF, both great things when it comes thinking of the future. See what you think.


Microsyntax.org : Transmitting meaningful information in small character streams

December 1st, 2009 | Popularity: 3%
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Microsyntax.org – Microsyntax.org is a non-profit focused on identifying, researching and finding consensus on information syntax in real-time streams. A bit of translation – developing a way for people (including patients and doctors) to communicate meaningful data in small bits, over things like cell phones and Twitter. Open source, come on in.

100 Awesome iPhone Apps for Med Students and Doctors | Online Nursing Programs.net

October 29th, 2009 | Popularity: 3%
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100 Awesome iPhone Apps for Med Students and Doctors | Online Nursing Programs.net

Summit Overview – mHealth Summit

October 29th, 2009 | Popularity: 3%
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Summit Overview – mHealth Summit – Didn't make it this year, but will look forward to November, 2010. In the meantime, there's http://mhs09.eventbrite.com/

A special report on telecoms in emerging markets: : Mobile marvels | The Economist

October 27th, 2009 | Popularity: 3%
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A special report on telecoms in emerging markets: : Mobile marvels | The Economist -

“In 2000 the developing countries accounted for around one-quarter of the world’s 700m or so mobile phones. By the beginning of 2009 their share had grown to three-quarters of a total which by then had risen to over 4 billion.”


A special report on telecoms in emerging markets: : Finishing the job | The Economist

October 27th, 2009 | Popularity: 2%
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A special report on telecoms in emerging markets: : Finishing the job | The Economist

HOW long will it be before everyone on Earth has a mobile phone? “It looks highly likely that global mobile cellular teledensity will surpass 100% within the next decade, and probably earlier,” says Hamadoun Touré, secretary-general of the International Telecommunication Union, a body set up in 1865 to regulate international telecoms. Mobile teledensity (the number of phones per 100 people) went above 100% in western Europe in 2007, and many developing countries have since followed suit. South Africa passed the 100% mark in January, and Ghana reached 98% in the same month. Kenya and Tanzania are expected to get to 100% by 2013.


A special report on telecoms in emerging markets: : Beyond voice | The Economist

October 27th, 2009 | Popularity: 2%
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A special report on telecoms in emerging markets: : Beyond voice | The Economist

The Farmer’s Friend service accepts text-message queries such as “rice aphids”, “tomato blight” or “how to plant bananas” and dispenses relevant advice from a database compiled by local partners. More complicated questions (“my chicken’s eyes are bulging”) are relayed to human experts, who either call back within 15 minutes or, with particularly difficult problems, promise to provide an answer within four days. These answers are then used to improve the database.


A special report on telecoms in emerging markets: : Eureka moments | The Economist

October 27th, 2009 | Popularity: 2%
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A special report on telecoms in emerging markets: : Eureka moments | The Economist

In the past few years the anecdotal evidence has been backed up by studies that measure the economic impact of mobile phones directly. One example is the analysis of fish prices on the coast of Kerala, in southern India, carried out in 2007 by Robert Jensen, an economist at Harvard University. By examining historical price data as mobile-phone coverage was extended down the coast between 1997 and 2001, Mr Jensen was able to show that access to mobile phones made markets much more efficient. Fishermen could call several markets while still at sea before deciding where to sell instead of taking their catch back to their home market and throwing it away if there were no buyers for it. This eliminated waste, dramatically reduced the variation in prices along the coast, brought down consumer prices by 4% and increased fishermen’s profits by 8%. Mobile phones paid for themselves within two months. Mr Jensen concluded that “information makes markets work, and markets improve welfare.”


Sneak peek: What’s coming to Jitterbug’s “Service Store”| mobihealthnews

September 11th, 2009 | Popularity: 2%
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  • Sneak peek: What’s coming to Jitterbug’s “Service Store” | mobihealthnews – The “hidden” data network isn’t the only unique strategy Jitterbug is pursuing. In a world of application stores like the iPhone’s “AppStore,” BlackBerry’s “App World” or Google’s “Android Market,” Jitterbug is clearly taking a different tack by stressing the service behind the applications it plans to launch for its user group, which is primarily 55-years-old and older.


Daily Number: Closing the Racial Digital Divide – Pew Research Center

September 11th, 2009 | Popularity: 1%
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“You shouldn’t have to know how many bars of signal there are, you turn on the phone and there’s a dial tone.”

July 14th, 2009 | Popularity: 4%
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This is what Marty Cooper, father of the mobile phone, told me as he handed me a jitterbug phone. I opened up the clamshell, and sure enough, there was a dial tone.

So who decided that all of us need to assess the strength of the cell phone signal, dial a person’s number, and then find out whether there will be a connection or not? Lots of analogies to health care.

I got to meet Marty and Arlene Harris, the CEO and Co-Founder of Jitterbug, yesterday, as we toured them through The Sidney Garfield Health Care Innovation Center, in Oakland, CA. This is probably my fourth time at the Center – I have grown to enjoy the inspiration that goes beyond what is housed inside, because it is a great environment to be in, just to think about what’s possible.

I met Arlene about a month ago when she spoke at the mHealthInitiative June Seminar, in Washington, DC, and learned more about Arlene and Marty’s experience yesterday, in the company of experts from Kaiser Permanente, including leaders of its Internet Services Group, and physician leaders, including John Mattison, MD, from the Kaiser Permanente Southern California Informatics group.

They originally set out to create a mobile phone service for people who would not likely use much airtime, and would also not expect to pay a lot per month, around $10, maybe. When they couldn’t find a carrier that would provide this service, they created their own. Both Arlene and Marty have long roots in telecommunications. Arlene told us that the first mobile health application they developed provided pagers to families who were waiting for organs on transplant lists. The pagers freed them from sitting by their home phones, waiting for a call to arrive.

During our tour we saw the most high-tech innovations, including mobile computing devices that hospital staff can use to read barcodes on medications, take photos of wounds, and document in the electronic medical record. We also saw practical innovations, including a discharge board that visibly shows patients and families which milestones have been reached on their way home.

I’ll say for all of us, the day was a reminder that everyone is necessary – from those who create the breakthrough idea, to those who provide service to people who want and need it. As I have said on this blog before, I am interested in mHealth and believe leading edge health care organizations have the ability to leverage it to deliver care affordably as well as equitably, to the large proportion of our population that is now far more mobile than a web browser on a desktop.

With great thanks to Marty and Arlene for spending time to inspire our innovators about the promise of mobility, and of course to The Sidney Garfield Health Care Innovation Center for the mind expanding environment.

Exploring mHealth

June 5th, 2009 | Popularity: 17%
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It seems (at least to me) that mHealth is starting to gain a lot of attention. I think part of it is self-derived, based on an article I was quoted in at Health 2.0 meets Information Therapy in April, 2009. The attention grabbing headline is really based on this article, highlighting the work of Kaiser Permanente’s Information Technology group, rather than anything I said, however.

The experience picked up recently, with a visit with the leaders of Voxiva, and yesterday’s mHealthInitiative June Seminar, in Washington, DC. The good news, at a minimum, is that there is a lot of innovation happening in mHealth in this part of the United States.

It probably gets better than that, though, as the possibilities for mHealth become more real. Way back when, when I was working my first patient internet portal project, when someone brought up the idea of any sort of mobile or instant-messaging-type interaction with physicians, it seemed pie in the sky. Now, not so much.

I was first exposed to the work of Voxiva at Health 2.0 in San Francisco, in October, 2008 , and recently got an updated look at what they are working on from Co-Founder Paul Meyer and Carl Kirts, including a new program called Text4Baby that demonstrates the potential of a communication platform to integrate with a very large portion of a population. Paul offered two pieces of advice based on his experience:

  1. Don’t fall in love with the technology in this space – “let people use what they want to use” and “think multichannel”
  2. Don’t focus on one use case – think more broadly in deployment for flexibility.

I had the good fortune of attending the mHealthInitiative June seminar with one of my favorite thinkers, Jane Sarasohn-Kahn, who came to the seminar, as I did, to learn more perspectives about mobile health. You can get a sense of what we learned from livetweets on the event, compiled by the Healthbirds service.

One of the presentations that caught my attention was the discussionled by Arlene Harris, Founder and Chairwoman of Jitterbug. As it says on their About page:

Jitterbug was created for people who prefer a simple, easy to use cell phone, a friendly, helpful service experience, and affordable plans without monthly contracts.

It seems that Jitterbug has worked to understand the best way to serve customers over 55, and then create the cellular experience to match, for this potentially disadvantaged population. It would be interesting to see how personal health record platforms might interact with an approach like this to broaden management of health to people who may not use the web. Jitterbug is also involved in work on medication adherence, as well as services that connect family members to subscribers’ information.

At the conclusion of the session, President Claudia Tessier discussed the 12 mHealth Application Clusters, which might be useful to people who think about the most promising leverage points for mHealth are.

A lot of this is still very new to me, however, I think the current data (and data coming soon, from the Pew Internet and American Life Project) supports review of the possibilities for patients in every care system to leverage technology to manage their health.

Thanks to Voxiva and experts at mHealthInitiative for the start on the journey….

Voxiva: The Power of the Internet, The Reach of the Phone

October 27th, 2008 | Popularity: 11%
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