Speaker Academy #28: “It’s my job to be more interesting than your email” (@TedEytan) | e-Patient Dave

I think I gave @ePatientDave that quote a lot longer than 3 years ago, and I still believe it to this day. In fact, I enjoy it if people begin doing other things because then it’s experimentation time! When the first mobile device comes out I get official license to depart from any constraints made upon me in the interest of audience satisfaction and enjoyment. Continue reading→

Just Read: Listening means better patient outcomes

Just Read: Listening means better patient outcomes

Click to enlarge Source: Weiner SJ, Schwartz A, Sharma G, et al. Patient-centered decision making and health care outcomes: an observational study. Ann. Intern. Med. 2013;158(8):573–9. [Accessed November 3, 2014]. In my last post on listening ( see: Just Read: Just 6 more seconds of listening needed to elicit the patient’s agenda | Ted Eytan, … Continue reading Just Read: Listening means better patient outcomes

Just Read: Just 6 more seconds of listening needed to elicit the patient’s agenda

Just Read: Just 6 more seconds of listening needed to elicit the patient's agenda

“…asking “Anything else?” repeatedly until a complete agenda has been identified appears to take 6 seconds longer than interviews in which the patient’s agenda is interrupted” Reference: Marvel MK, Epstein RM, Flowers K, Beckman HB. Soliciting the Patient’s Agenda: Have We Improved? Jama. 1999;281(3):283–287 Actually I read this a while ago; I realize I’ve never … Continue reading Just Read: Just 6 more seconds of listening needed to elicit the patient’s agenda

Presentation: Why be Social (Media)? @BerkeleyISchool

Presentation: Why be Social (Media)? @BerkeleyISchool

I had the opportunity in 2013 to repeat what I got to do in 2011, which is lecture at the University of California School of Information (@BerkeleyISchool) in the following course: Info 290A. Finding Health in the US: Health Care and the Information Economy | School of Information Below are the title slides from the … Continue reading Presentation: Why be Social (Media)? @BerkeleyISchool

A Walk about Walking with John Francis, PhD, National Geographic Fellow

A Walk about Walking with John Francis, PhD, National Geographic Fellow

Post-Walk with Dr. John Francis – View on Flickr.com Walking is not just good for your muscles, your brain, and your heart – it connects you to exceptional people who are passionate about walking, too. I am happy to say that my well-known love of the walk prompted John Francis, PhD‘s colleague Patti Brennan, PhD … Continue reading A Walk about Walking with John Francis, PhD, National Geographic Fellow

Now Reading: Another way to listen, Video Ethnography

Now Reading: Another way to listen, Video Ethnography

Neuwirth EB, Bellows J, Jackson AH, Price PM. How Kaiser Permanente uses video ethnography of patients for quality improvement, such as in shaping better care transitions. Health affairs (Project Hope). 2012;31(6):1244-50. [Accessed June 6, 2012]. This paper, published by esteemed colleagues at the Kaiser Permanente Care Management Institute, describes results from a program that now … Continue reading Now Reading: Another way to listen, Video Ethnography

Now Reading: Yikes! What physicians in training don’t ask patients admitted to the hospital

Now Reading: Yikes! What physicians in training don't ask patients admitted to the hospital

Sharma S. A Single-Blinded, Direct Observational Study of PGY-1 Interns and PGY-2 Residents in Evaluating their History-Taking and Physical-Examination Skills. The Permanente Journal. 2011;15(4). The hospital can be a very scary place, and when I read this study, I immediately thought that it would bring to life the worst fears of our patients, their families, … Continue reading Now Reading: Yikes! What physicians in training don’t ask patients admitted to the hospital