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Post-Walk with Dr. John Francis – View on Flickr.com Walking is not just good for your muscles, your brain, and your heart – it connects you to exceptional people who are passionate about walking, too. I am happy to say that my well-known love of the walk prompted John Francis, PhD‘s colleague Patti Brennan, PhD [...]
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Neuwirth EB, Bellows J, Jackson AH, Price PM. How Kaiser Permanente uses video ethnography of patients for quality improvement, such as in shaping better care transitions. Health affairs (Project Hope). 2012;31(6):1244-50. [Accessed June 6, 2012]. This paper, published by esteemed colleagues at the Kaiser Permanente Care Management Institute, describes results from a program that now [...]
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Sharma S. A Single-Blinded, Direct Observational Study of PGY-1 Interns and PGY-2 Residents in Evaluating their History-Taking and Physical-Examination Skills. The Permanente Journal. 2011;15(4). The hospital can be a very scary place, and when I read this study, I immediately thought that it would bring to life the worst fears of our patients, their families, [...]
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View ’2011 Occupy DC 52 days and counting 6745′ on Flickr.com I have been wondering why California Occupy camps have been igniting in violence and conflict, while Washington, DC’s camp ( @occupy_DC @occupyKst ) seems to coexist peacefully with the surrounding community. These two outcomes make me curious about leadership. There’s no pepper spray here, [...]
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View Eliza Corporation Visit 2011 on Flickr.com I have been a huge fan of Alex Drane – and hugely curious. Everything from how she has a sense of humor in health care to what she’s learned about what inspires and motivates people. So when I had the chance to spend some time with her and [...]
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Denham C, Dingman J. Are You Listening…Are You Really Listening? Journal of Patient Safety, September 2008 [Internet]. [cited 2008 Nov 2 ] Alternative Download location (added 11/14/2011) This paper stands up really well on its own as a call to action around listening to patients and their families. It does a nice job of discussing [...]
0comments“we gotta stay positive” From HelloHealth. No promises of perfection, fancy tests, or excessive procedures. It says, “we’ll listen.” I think it’s too bad that the MTA shut it down (MTA Bursts Thought-Bubble Subway Poster Campaign). People have a lot to say about their health – this shows that they aren’t being listened to. Why [...]