Ted Eytan, MD

e-Health. Patient empowerment. Washington, DC.

Posts Tagged ‘Health 2.0’

HealthCamp SFBay – October 5, 2009 – Come Join Us!

August 5th, 2009 | Popularity: 11%

Dear The Internet,

I wanted to give you the heads-up on a dynamic event in early October you may want to attend: The Accelerating Health Care Innovation “unconference” at the Kaiser Permanente Garfield Innovation Center near the Oakland airport.

Hosted by HealthCamp SFBay, Health 2.0 Accelerator and Kaiser Permanente, the event is 10 a.m. to 5 p.m. on Monday October 5, the day before the Health 2.0 Conference in San Francisco.

Accelerating Health Care Innovation is an “unconference” where peers in health care and technology introduce topics they want to present and discuss with the goal of advancing innovation of strategic, technical solutions in health care.

Among the participants and speakers are Dr. Kaveh Safavi, Cisco’s Vice President and Global Lead for Healthcare and Dr. Jack Cochran, Executive Director of The Permanente Federation.

Details & Background

HealthCamp SFBay is a gathering of software developers, technologists, doctors, nurses, innovators, designers and health care technology media who come together to talk about health care innovations.

Health 2.0 Accelerator is a consortium of Health 2.0 companies working together to advance consumer-centric health care by driving the integration of technology and the consumer experience.

The Kaiser Permanente Garfield Health Care Innovation Center (kp.org/innovationcenter) is the only setting of its kind where technologists, architects, nurses, doctors and patients collaborate to spawn innovation, brainstorm and test tools and programs for patient-centered care in mock hospital, clinic and home environments.

For a peek inside the Garfield Center, check out the audio and photographic slideshow CNET recently posted about it:

http://news.cnet.com/8301-11386_3-10265074-76.html?tag=newsEditorsPicksArea.0

Because the Accelerating Health Care Innovation event will sell-out due to limited tickets, early registration is recommended:

http://healthcampsfbay.eventbrite.com/

Free shuttles from BART are provided with details on the registration site.

Sidney R.Garfield Health Care Innovation Center
590 Whitney Street
San Leandro, CA 94577

I’ll see you there!

Best regards,

Ted

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Posted in Updates

Tags: garfield center Health 2.0 health2.0 health2con healthcamp innovation Kaiser Permanente The Permanente Federation

Bringing Janet HealthConnect to “Health 2.0 meets Ix” in Boston

April 16th, 2009 | Popularity: 17%

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Janet HealthConnect’s non-live HTML based login screen

Janet HealthConnect is not a real person – she’s a manufactured patient that exists in a test version of Kaiser Permanente’s HealthConnect electronic health record. She’s coming with myself and Anna-Lisa Silvestre, Vice President of Online Services for Kaiser Permanente to demonstrate the integration between personal health record, electronic health record, and health care delivery at the “Health 2.0 Meets Ix” conference in Boston, next week.

Myself and colleagues at Kaiser Permanente are putting together a live demo of the systems with a twist – nothing is going to be live.

Janet’s My Health Manager on kp.org experience is going to be demonstrated using a series of HTML pages that have been saved from a running instance of a test version kp.org and manipulated by hand.

Janet’s doctor’s experience using the KP HealthConnect electronic health record is going to be demonstrated using a screen movie, filmed from a running instance of a test version of the electronic health record.

It used to be that “nothing substituted for live” in the area of information technology demonstrations; now, however we’ve come full circle.

Why?

Protection of members’ information – Because KP HealthConnect is fully operational across the nation, no connections to the production system can be made outside of the places where they need to be made – to support delivery of care. This is the only reason to connect to the production system.
Integrated care delivery is impressive, and complex – Kaiser Permanente’s strength as a system, its ability to coordinate health care across clinical specialties, time, and space, makes it nearly impossible to create a functional test “sandbox” that is working for every purpose, every time, the same way its production systems are tuned. Test systems may not be powered to function at the speed of production system, or may not be linked to a test copy of every system used to integrate care. There is never a question about where the power of systems should be directed – it is to taking care of members.
The goal is to demonstrate what a functional system does for patients, not the speed of an internet connection in a conference room – We have all seen demonstrations where the message was lost on the audience due to unforseen technical problems. It’s inappropriate to use a hotel’s internet connection to simulate the approach to connectivity that exists in a modern medical office. Very different purposes.
Live demo doesn’t differentiate “hype” from “reality” in this case – As I’ve shown on this blog and in 421 medical offices across the United States, live systems are supporting members every day. My Health Manager just surpassed 2.9 million active users across the United States, to boot.

It has taken even me some time to recognize (with the help of colleagues at KP – thank you!) that the benefit of doing things live for an external audience brings unacceptable costs.

All of this said, even a scripted demonstration based on live systems is going to have some plot holes, like why wasn’t a certain lab done for a certain indication on this patient? For those of you in attendance next week, feel free to let me know which ones you spot…

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Posted in Updates

Tags: Health 2.0 health2con Kaiser Permanente

Photo Friday: Matthew, Indu, and Health 2.0 Wrapup

October 24th, 2008 | Popularity: 26%

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I’ve selected a photograph of Matthew Holt (in the wig and skirt) and Indu Subaiya, MD, performing the lifecycle of a patient in a Heatlh 2.0 world, and the Health 2.0 conference this week, in San Francisco.

As you can see from the remaining photos below, Indu and Matthew had fun with this, and the approach was very effective as people removed themselves from themselves and focused on what these technologies will mean for people throughout life. Here are my remaining photos, click on any to see larger size, and my recap below:

The conference overall was really great and came together very nicely, as a sort of journey, from “what’s being worked on” to “what do we need to do as a society to move into the future.”

In the photos above, you can see Indu and Matthew doing a role play with the various technology companies at Health 2.0, covering everything from genetic science to virtual doctor visits (that’s Roy Schoenberg, MD, from American Well with Matthew on stage).

Josh Lemieux from the Markle Foundation led a panel on privacy issues followed by several technology demonstrations around supporting secure/private access to health information.

I met Joan Osborn and Sheila Subaiya, MD (pictured along with Brian Loew, CEO of Inspire.com) over an ice cream sandwich that I now regret not tasting.

I connected with three pioneers in health information technology to talk about the importance of place and telepresence (complimentary, not in opposition): Trenor Williams, MD, Danny Sands, MD, from Cisco, and Paulanne Balch, MD, from the Colorado Permanente Medical Group.

I got to watch as two pioneers connected, Adam Bosworth from Keas, and Paulanne Balch, MD.

I attended the closing, led by remarks from Alan Greene, MD, David Lansky, PhD, Robert Kolodner, MD , David Kibbe, MD , moderated by Brian Klepper.

A really great thing happened for me when I got to meet the faces and minds behind the Twitterstreams I have been following for the past several months. We’ve become a community; meeting in real life adds that extra layer of respect (Is it GenX of me to get this benefit or do GenY’s get this too?). I think a few really great people also became Twitterized this week…Jane, Patti, Paulanne, Ravi, welcome.

Finally, a curious and exciting thing happened at the very end, with the self-assortment of individuals from the Bos-Wash Megaregion to talk about how we would contribute to the Health 2.0 movement. We think we can and will, as DC realizes its present and future as the epicenter of health care transformation.

Come join us and thanks to Matthew, Indu, the Health 2.0 team, and all of the volunteers and organizations (including flagship sponsor Kaiser Permanente) for making us less afraid of the future.

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Posted in Photo Friday, Updates

Tags: California DC Health 2.0 health2con inspire patient voice Photos

Health 2.0 – 4 letters and some Photos Too

October 23rd, 2008 | Popularity: 30%

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Here are my photos, with a tiny bit of emphasis on the DC contingent (click any to see larger)

Keith Schorsch-Trusera and Lindsey Volckmann-Keas

It’s hard to keep up with the energy here. In March, 2008, the motto (thanks to Susannah Fox), was “7 words.” This time, we seem to have become more efficient, and the motto is “4 letters,” and the driving 4 are “H-T-M-L” coined by Anna-Lisa Silvestre, VP of Online Services for Kaiser Permanente.

Why? Because during the consumer engagement demonstrations, Anna-Lisa’s team prepared the user experience based on static HTML to demonstrate the look and feel, rather than a dynamic demonstration. The others did not fare as well. But that’s okay with me – doing live demonstrations are never easy, and I trust that the organizations involved are going to do great work. I’ve had worse happen on stage – it happens. Perfection is not expected, just the ability to fix mistakes quickly.

I was asked yesterday about the energy level, and my answer is based on comparison to meetings which are of people working to help other people (clinicians, doctors, nurses). This gathering is of people who are working to help people just like them, and who are empowered enough to know what is needed. It’s very stimulating for me, and it should be stimulating for our health system. There is so much more we can do for patients that we aren’t doing, yet.

One more 4 letter word – Jane Sarasohn-Kahn (quoted in the New York Times today) mentioned to me that on our panel yesterday that the doctor, the patient, and the health economist did not disagree when it came to talking about Health 2.0, when it might be expected that we should. I have been saying that the killer app of Health 2.0 is “listening to people” but I like that Jane said: