- Think Before You Voicemail – Sentiment about older modes of messaging. If the general public doesn't like it, maybe we shouldn't force our patients to, either.
Posts Tagged ‘e-mail’
Think Before You Voicemail
July 22nd, 2008 | Popularity: 22% 0 comments | Leave a replyChallenging Peer Review (on several fronts); Consumerism in Health Survey 2007; Accepting suggestions from Customers using Web 2.0 at Starbucks
March 30th, 2008 | Popularity: 77% 10 commentsMarch 28th through March 29th:
- WordPress ? Search and Replace « WordPress Plugins – Wordpress 2.5 is out. I have a feeling this plugin will be useful to have handy
- JAMA — Preserving Confidentiality in the Peer Review Process, March 24, 2008, DeAngelis and Thornton 0 (2008): 299.16.jed80000 – With tremendous respect for Catherine DeAngelis’ leadership during a tough situation. I am left wondering if the best place to hide is out in the open – if peer review became more Web2.0 like. What would happen in a situation like this?
- Findings From the 2007 EBRI/Commonwealth Fund Consumerism in Health Survey – EBRI – About 2 percent of the population is enrolled in a consumer directed health plans. Significant points for me: (1) almost half of the population with a chronic condition reports not filling medications or skipping doses or delaying care due to cost. Sobering reminder that patients can and do choose to do what we doctors prescribe. (2) “There have been no significant gains int he provision of information on provider cost and quality by any health plan type over the three years of the survey. There has been no increase in the share of CDHP or HDHP enrollees who say their health plans provide them with quality and cost information about their providers, and they remain no more likely to receive such information than enrollees in more comprehensive plans.” Okay, one more point – they did not ask about the impact of involvement in care in choosing a health plan – no mention of medical records access or involvement in information sharing at the level of the encounter.
- My Starbucks Idea – How about doing this for a health care org?
- Bronson Beta – Mail.appetizer – Nice Mail notification tool, Leopard
First recorded spam; Physician Blogs; Enjoying culture of DC Neighborhoods; Empowering staff; LEAN definitions
December 24th, 2007 | Popularity: 44% 0 comments | Leave a replyDecember 24th:
- The etiquette of telecommunications | Getting the message, at last | Economist.com – The economist describes the first incident of spam, via telegraph.
- Are Suggestion ?Boxes? the Best Way to Go? | Lean Six Sigma Academy – Also interested in employee empowerment as much as patient empowerment. I should have installed one of these in my office before I went on sabbatical.
- Training Within Industry: Lean Jargon – Part III, Gemba (Genba), Genbutsu, Genjitsu – Catching up on my LEAN studies. Helpful guide to common LEAN terms. These are my favorites.
- Out of the shadow — Calman 19 (1): 170 — Health Affairs – Bearing witness to inequities for those we are trying to serve. I am having similar experiences in my work, and it has impact. Great article by Neil Calman, MD.
- Rising Popularity of Medical Blogs Raises Questions About Anonymity, Reliability – iHealthBeat – This is an important topic to me as a physician blogger. I do not blog about patient experiences except in the most general terms. At the same time, I think patients want to improve the system they get care in and we should (or I am) develop best practice
- Cultural Tourism DC – U Street Heritage Trail – Great map and walking tour of African American History. Perfect for the nation’s most walkable city
