Posts Tagged ‘cartoon’

21st Century Blood Pressure Diagnosis and Treatment: Workflow, in Cartoon, Bonus Workflow

March 17th, 2009 | Popularity: 32%
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Employer Workflow

(click image to enlarge)

This is the final, “bonus,” workflow, created to answer the question – “Could an employer be the driver, rather than a physician, of changing the locus of control closer to the patient?”

I think the answer is yes, and given that employers bear most of the cost (along with patients) of chronic illness, there would be incentive for them to do so.

An employer is not a physician so she/he cannot render the diagnosis of high blood pressure, but they can facilitate identification and ongoing management that includes the physician (the physician is included, this is not about removing the physician from a patient’s care, just amplifying everyone’s contribution).

Enjoy, comments welcome as always.

21st Century Blood Pressure Diagnosis and Treatment: Workflow, in Cartoon, Part III

March 10th, 2009 | Popularity: 33%
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Blood Pressure Treatment

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This is part III in the series on managing blood pressure in the 21st Century. This panel focused on treatment. As with diagnosis, once a person is identified with high blood pressure, the actual “check” of whether the medicine is working should happen at home, not at the doctor’s office.

Again, there’s a CPT code out there that could be modified to support a physician office in monitoring the success of the medication and making the cognitive assessment as to whether it is working or not.

Given recent comments about safety-net populations, it’s useful to think “home monitoring” rather than “web + laptop” – this could happen via cell phone, via Twitter (my prototype is coming here soon, I promise), or any other accessible technology. The idea is simple – don’t require the patient to travel to the doctor’s office in person to be given a reading that is both expensive to obtain and challenged for accuracy, and empowerment to the patient….

Keep the comments coming!

Oh, and also, comments on this tool for communicating about workflow – should cartoons like this be used more often? Would you use them in any of your management/leadership work?

21st Century Blood Pressure Diagnosis and Treatment: Workflow, in Cartoon, Part II

March 6th, 2009 | Popularity: 39%
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This is the next panel in the series on 21st Century Blood Pressure management. This covers workflow, from the patient perspective, regarding diagnosis. Given that 20% of the time, a patient is inappropriately diagnosed as having high blood pressure in the office, and at least 10% of the time, inappropriately diagnosed as not having high blood pressure, the best way to confirm is via home measurement.

Because there is already a CPT code that covers an older type of blood pressure management outside the office, it’s possible (and reasonable) to reimburse a practitioner’s office for the time spent training a patient, and the cognitive work to make the determination. This is especially important considering that the determination means a lifelong diagnosis and treatment path.

As always comments welcomed. I especially welcome comments regarding how this might be applied in safety-net populations, based on the excellent discussion started on the last post.

21st Century Blood Pressure Diagnosis and Treatment: Workflow, in Cartoon

March 3rd, 2009 | Popularity: 35%
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I am going to share some work on this blog that I completed for the California Healthcare Foundation around new models of treatment for chronic illness, in this case high blood pressure, over the next few days.

As I have detailed here previously, there’s a great opportunity with this condition to change the locus of care closer to the patient, with greater accuracy and efficiency for patients, families, their employers, and communities.

Because this way of doing things (patient in control) seemed to be such a change from standard care, I decided to portray the workflow in cartoon format, to show what this might look like in practice.

This is the first set of panels, and shows the different ways that a patient’s suspected high blood pressure might come to the attention of themselves and their doctor. The series will hopefully show how a new model might change things around quite a bit….

Feel free to let me know what you think of the workflow, and of the approach to communicating what is really a big change in the way we manage a condition that is in the United States the #1 reason for a visit to the doctor.

Work- and dataflows for managing hypertension outside of the doctor’s office

November 29th, 2008 | Popularity: 22%
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I am still working with The California Healthcare Foundation to support consumer connectivity to their personal health information in California. As part of that work, I developed these work/dataflows for an organization that might transition the management of hypertension from an office-based approach (shown to be mostly ineffective) to a home-based approach, for which a significant body of evidence is accumulating for its effectiveness.

The problem this is working to solve is the one where a physician will say, “you should monitor your blood pressure at home,” (which many do today) but without any specifics. How often? What to do with the readings? How is the physician / care team involved in managing the data? These workflows seek to address that.

Reimbursement: There are already reimbursement considerations for home monitoring, approved by most health plans and Medicare. The problem with them is that they specify an outdated technology (so-called “Ambulatory monitoring,” much like a holter monitor) instead of modern, more cost-effective technology (digital home monitors). The good news is that the rationale for reimbursing has been worked out for this service, which could potentially benefit 1/3 of the United States population.

Questions? Comments? Feedback? Happy to hear them.

Stepping Through a Patient’s Experience with Hypertension: Initial Discovery

August 5th, 2008 | Popularity: 38%
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This is first of a multi-part series on a patient’s experience managing a chronic condition, in this case hypertension.

Click on the image to see it larger size

initial-htn-eytan

We’ll start with the patient story, told by Gilles Frydman, followed by clinical and public health commentary by Nancy Houston-Miller, RN, BSN, FSHA. At the bottom of this post, I have added information about our patient and clinical expert.

Patient story (Frydman)

I have always had at least a yearly checkup. 3 years ago, while spending a few weeks in the Texas portion of the Chihuaha desert, I noticed that I experienced growing moments of dizziness whenever I would stand up, tie my shoes or leave my bed. During my stay in Texas, a family member had a bicycle accident and ended up in the hospital, located 30 miles away because everybody feared a serious concussion or even worse. While waiting for results from the ER I asked to have my blood pressure checked. A nurse did check it and told me the equipment was probably deffective or something else went wrong and wanted to check it again. The second check showed an extremely HBP (200/130). I was instantly seen by a cardiologist and prescribed a drug to lower the HBP, with a warning that I was at high risk to suffer a catastrophic event if I didn’t bring the HBP under control. And then I was sent home, without any additional Information RX. (A medication was prescribed and Frydman was asked to begin taking it)

Clinical and Public Health pearls (Houston-Miller)

  • Blood pressure of 200/130 typically requires immediate assessment and treatment, with expedient (within 1 week) follow-up
  • 29 % of the U.S. population has hypertension, 76 % are aware of it
  • 1/3 of those found to have high blood blood pressure do not follow up
  • 10.6 % of Californians are diagnosed with high blood pressure
  • 12.4 % of an employee (working) population are typically diagnosed with high blood pressure

Comment

Although our patient was uncertain about whether a medical record was created in the Emergency Room, it is possible and likely that one was created, which contained the blood pressure readings and medication administration or prescription records. Because the patient was not given this information on discharge, the data involved in this episode remained with the provider who originally assessed the blood pressure. Patients may learn that they have high blood pressure in a variety of environments – a health fair, a doctor’s office, an employer-based screening program. In these cases, patients are typically asked to visit with their health care provider for diagnosis and treatment. Recommendations for interval monitoring are typically not made in these cases (today).

» Read more: Stepping Through a Patient’s Experience with Hypertension: Initial Discovery

Cartoon: How might a patient engage in the process of home blood pressure monitoring?

June 28th, 2008 | Popularity: 43%
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If we want to change the way blood pressure is managed away from the doctor’s office and toward the place where it is managed best, we have to envision how that would happen. Here are a few scenarios. What do you think? Are these realistic?


Cartoon: Engaging in Home Monitoring

High Blood Pressure as a Foundation for Connectivity: Telling The Story Via Cartoon

June 23rd, 2008 | Popularity: 82%
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I am experimenting with storyboarding using cartoons to help people visualize how to connect Californians to better management of a chronic condition. The goal is for potential partners and patients to see the value of a program like this, and add their input based on technical and clinical knowledge. Full storyline coming…working on getting patient involvement. On that note, is there anyone out there managing high blood pressure that would like to be a patient advisor?


hypertension cartoon