• When Does a Social Media Policy Go Too Far? Ask the Associated Press – Associated Press is criticized for a too-far-reaching social media policy for its employees.

• Group Health Cooperative: Reinventing Primary Care by Connecting Patients with a Medical Home – Report from Commonwealth Fund on Group Health Medical Home

• What’s Needed Next: A Culture of Candor – HBR.org – We’ll tackle upward communication first. Consider the results of an intriguing, relatively obscure study from the 1980s, in which organizational theorists Robert Blake and Jane Mouton examined NASA’s findings on the human factors involved in airline accidents. NASA researchers had placed existing cockpit crews—pilot, copilot, navigator—in flight simulators and tested them to see how they would respond during the crucial 30 to 45 seconds between the first sign of a potential accident and the moment it would occur. The stereotypical take-charge “flyboy” pilots, who acted immediately on their gut instincts, made the wrong decisions far more often than the more open, inclusive pilots who said to their crews, in effect, “We’ve got a problem. How do you read it?” before choosing a course of action.

• D.C. Summer Jobs Contractor Fired for Posts on Twitter – washingtonpost.com – I believe this speaks to having a good policy and guiding use of social media rather than not permitting it all.

• Airforceblog – Blog Assessment Flowchart – A very comprehensive view of managing organizational viewpoint in the blogosphere. In Air Force style.

• Social Media Policy Examples | 123 Social Media – A nice compendium of organizational social media policy examples

Coco Kraft and the Village Elders: Medical Facts Mural #1 -

Regina Holliday has unveiled her work at Washington, DC’s Pumpernickels Deli. Image courtesy of Christine Kraft.

• Few are using HMSA’s Online Care | HonoluluAdvertiser.com | The Honolulu Advertiser – Early results from AmericanWell’s work in Hawaii with online video visits.

• Agenda of the May 20 – 21, 2009 NCVHS Subcommittee on Privacy, Confidentiality & Security Meeting – Going to see the rockstars of the personal health records world talk about the future of patient access and collaboration with their health care providers, systems, and their own health. Should be fun.

• Continuous Internet Self Reporting Versus Office Monitoring of Blood Pressure for Reducing Cardiovascular Disease Risk – A new study of the use of telemedicine to monitor patient health through patient-provider communication on the Internet showed that patients who performed frequent at-home blood pressure monitoring coupled with an Internet-based telemedicine system achieved significantly lower blood pressure measures, on average, compared with patients who made periodic office visits only.