Archive for October, 2009

Video Friday: Gas Pumps say the most interesting things these days

October 31st, 2009 | Popularity: 3%
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I have been doing work with Bon Secours Health System, based in Richmond, Virginia, and when I stop for gas during the drive from DC, I have been amused by the jingles that come from the gas pumps along the I-95 corridor. I felt compelled to take a video of one this time.

There are three jingles this time, so try to listen all the way through, and see what you think. It’s a relative public health cornucopia. (maybe they could throw in a “why not take a walk around the block” once in a while?)

100 Awesome iPhone Apps for Med Students and Doctors | Online Nursing Programs.net

October 29th, 2009 | Popularity: 3%
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100 Awesome iPhone Apps for Med Students and Doctors | Online Nursing Programs.net

Increase Access with Pre-Visit Phone Calls

October 29th, 2009 | Popularity: 2%
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Increase Access with Pre-Visit Phone Calls – The Digestive Disease Center, led by Dr. Scott Strong at Cleveland Clinic Foundation (Cleveland, OH) used pre-visit phone calls to reduce no-shows on its 12,000 visits from an initial 12 to 15 percent to four percent, and late arrivals from a range of 11 to 14 percent to just eight percent. The center also credits implementation of the pre-calls to an increased revenue capacity of $750,000 and a jump in patient satisfaction from 47 to 60 percent.

Summit Overview – mHealth Summit

October 29th, 2009 | Popularity: 3%
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Summit Overview – mHealth Summit – Didn't make it this year, but will look forward to November, 2010. In the meantime, there's http://mhs09.eventbrite.com/

Innovation Learning Network In Person Meeting – Boston

October 28th, 2009 | Popularity: 4%
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I enjoy participating in the Innovation Learning Network because it brings parts of health care and other industries interested in the improvement of the art, science, and technology we use in health care rather than in those things themselves.

Plus the people are great; and I don’t mean “great to spend time with,” I mean challenging to me in ways that gently reboot the kernel here and there. One of my favorite quotes is from Marilyn Chow, RN, DNSc, FAANVice President of Patient Care Services.

Innovation is the ability to observe and think

Care Anywhere, my second look

Unlike the last meeting which was held at the Steelcase Learning University, this one was more inwardly focused, on ourselves. And, away from the glow of Steelcase Nurture, I got a second glimpse of CareAnywhere, which is a cross-organizational concept this group has been developing over the past two years.

A nice definition has been created:

Care Anywhere exists to help me live to my fullest, on my terms by providing ubiquitous access to my health information and providers in order to maintain my health where I live, work and play.

Around the concept, a tapestry has been created, which has been filled with the innovations of several member organizations.

And guess what, a lot of them aren’t Kaiser Permanente projects.

I like this a lot. It helps with the “only Kaiser Permanente can do that (deliver care where patients want it)” conversation (see my quote from Jack Cochran, MD, CEO of The Permanente Federation about that). It also creates a realistic framework for any organization to pull from in re-imagining that care doesn’t happen in a hospital, or even in a person’s home – “live, work, and play.”

I don’t have access to the URL’s of all of the projects I saw (yet), but here’s one – Hospital at Home, which originates from Johns Hopkins University.

UnConference within an UnConference – a conversation about professionalism

The Innovation Learning Network in person meetings are tied to the concepts of UnConferences or at least not-your-standard-conference, which are provocative, stimulating, attention-holding.

A few of us, however, unintentionally had an UnConference within the UnConference, where our continuous-partial-attention was not very continuous, not very partial, to the content at the front of the room. However, not less relevant to our passion to improving health care for patients.

We had an interesting conversation about what a physician is and what it means for them to be in a room of their “professional” peers. “Professional” is in quotes because there was some discussion about the expectations of physicians versus others. In a world where “professional peer” doesn’t equal “having an MD” any more, does this change?

I don’t know the answer to this question; it was good to hear the issue raised, though. Perhaps our friends at American Board of Medicine Foundation might have thoughts on this. Or not. I think of ABIM Foundation because I know they are developing a significant competency in the area of professionalism in medicine.

After the Innovation Learning Network meeting, we went into the CIMIT Innovation Congress, which kicked off in an auditorium. Now, one thing I learned at the HealthCamp SF Bay UnConference was, “don’t have attendees attend a regular conference the day after an UnConference. They won’t sit still.” And…it’s true.

Speaking of great people

I watch some of the most interesting people I know connect at this meeting, plus at least a few new Tweeters were born. Please welcome, and/of follow Paulanne Balch, MD, Lyle Berkowitz, MD, Jan Ground, Jeff Hall, Keith McCandless, and Danny Sands, MD, and, do a Twitter/Google search for the hashtag “#iln09″ to find more. The conversation doesn’t end when the conversation ends.


A special report on telecoms in emerging markets: : Mobile marvels | The Economist

October 27th, 2009 | Popularity: 3%
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A special report on telecoms in emerging markets: : Mobile marvels | The Economist -

“In 2000 the developing countries accounted for around one-quarter of the world’s 700m or so mobile phones. By the beginning of 2009 their share had grown to three-quarters of a total which by then had risen to over 4 billion.”


A special report on telecoms in emerging markets: : Finishing the job | The Economist

October 27th, 2009 | Popularity: 2%
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A special report on telecoms in emerging markets: : Finishing the job | The Economist

HOW long will it be before everyone on Earth has a mobile phone? “It looks highly likely that global mobile cellular teledensity will surpass 100% within the next decade, and probably earlier,” says Hamadoun Touré, secretary-general of the International Telecommunication Union, a body set up in 1865 to regulate international telecoms. Mobile teledensity (the number of phones per 100 people) went above 100% in western Europe in 2007, and many developing countries have since followed suit. South Africa passed the 100% mark in January, and Ghana reached 98% in the same month. Kenya and Tanzania are expected to get to 100% by 2013.


A special report on telecoms in emerging markets: : Beyond voice | The Economist

October 27th, 2009 | Popularity: 2%
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A special report on telecoms in emerging markets: : Beyond voice | The Economist

The Farmer’s Friend service accepts text-message queries such as “rice aphids”, “tomato blight” or “how to plant bananas” and dispenses relevant advice from a database compiled by local partners. More complicated questions (“my chicken’s eyes are bulging”) are relayed to human experts, who either call back within 15 minutes or, with particularly difficult problems, promise to provide an answer within four days. These answers are then used to improve the database.


A special report on telecoms in emerging markets: : Eureka moments | The Economist

October 27th, 2009 | Popularity: 2%
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A special report on telecoms in emerging markets: : Eureka moments | The Economist

In the past few years the anecdotal evidence has been backed up by studies that measure the economic impact of mobile phones directly. One example is the analysis of fish prices on the coast of Kerala, in southern India, carried out in 2007 by Robert Jensen, an economist at Harvard University. By examining historical price data as mobile-phone coverage was extended down the coast between 1997 and 2001, Mr Jensen was able to show that access to mobile phones made markets much more efficient. Fishermen could call several markets while still at sea before deciding where to sell instead of taking their catch back to their home market and throwing it away if there were no buyers for it. This eliminated waste, dramatically reduced the variation in prices along the coast, brought down consumer prices by 4% and increased fishermen’s profits by 8%. Mobile phones paid for themselves within two months. Mr Jensen concluded that “information makes markets work, and markets improve welfare.”


73 cents dedication on Vimeo

October 26th, 2009 | Popularity: 2%
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73 cents dedication on Vimeo – Video of the dedication of the 73 Cents Mural, Washington, DC, October 21, 2009

73 cents dedication from Jamie Crausman on Vimeo.