- Better Health » Ten Good Things About The U.S. Healthcare System – This is GetBetterHealth's Dr. Val's writeup of our community event to discuss health care reform. My post about this event is here.
Archive for December, 2008
Better Health » Ten Good Things About The U.S. Healthcare System
December 31st, 2008 | Popularity: 25% 0 comments | Leave a replyBetter Health » Did You Or Someone You Know Break the Health Care System?
December 31st, 2008 | Popularity: 27% 4 commentsBetter Health » Did You Or Someone You Know Break the Health Care System?
As it says in the post linked to above from the Getting Better with Dr. Val blog, they didn’t want to hear about it. This was the Washington, DC version of the Obama-Biden Transition team-inspired community discussion about health care reform, and the instructions were to be prepared to come talk about an interaction with the health care system that was positive.
We were given copies of the participant guide, which is actually well referenced and backgrounded, although we didn’t follow it exactly per the directions we were given.
And, we had the discussion (not a debate!). In retrospect I think we covered a lot in a very short time, just through the lens of a few people’s experiences – everything from supporting vulnerable populations, to health information technology, to service oriented care, to dedication and commitment among health care professionals.
The interesting thing for me to notice was that it wasn’t the HIT-champions bringing up the benefit of HIT, the specialty care provider bringing up the benefit of good specialty care, or the member of the vulnerable population bringing up the value of supporting vulnerable populations.
The day after, this overall leaves me with the feeling that Americans know what good health care is, and we can trust them to tell us, if we listen. Part of the participant role was to answer three short questions in the participant guide, and since there are others blogging about last night’s event (I hope!), I’ll let them demonstrate how true this was in our responses to the questions…..
With thanks to Mr. Dr. Val (Steve Z) and Dr. Dr. Val for hosting the discussion in the zone where everything is possible, because it is.
My Most Interesting Passages from the Office of Civil Rights new HIPAA Privacy Rule Guidance
December 30th, 2008 | Popularity: 29% 1 commentI was at the unveiling of The Nationwide Privacy and Security Framework for Electronic Exchange of Individually Identifiable Health Information and have since taken the time to read the documents posted on the HHS Website. This is not a point by point review of the documents, just the passages that were of interest to me as someone interested in patient empowerment.
I realize that there is ongoing discussion about this work, which I will link to here. I am still struck by Leavitt’s statement, which I tweeted here, which to me signaled the intent to overall to provide an environment where privacy is respected and patients have access to information that helps them be healthy.
So here goes.
The goal of this effort is to establish a policy framework for electronic health information exchange that can help guide the Nation’s adoption of health information technologies and help improve the availability of health information and health care quality.
(again, thinking about Leavitt’s statement above)
INDIVIDUAL ACCESS – Individuals should be provided with a simple and timely means to access and obtain their individually identifiable health information in a readable form and format.
(more on this in another document)
2. Privacy and Security Framework: Introduction
This guidance is limited to addressing common questions relating to electronic health information exchange in a networked environment, and, thus, is not intended to address electronic exchanges of health information occurring within an organization.
(some patients get care from federated medical groups as part of integrated care systems that securely share information between providers when there is a need to provide care)
3. Safeguards Principle and FAQs
Does the HIPAA Privacy Rule permit health care providers to use e-mail to discuss health issues and treatment with their patients?
(this whole section is interesting, but just clipping the following part)
Patients may initiate communications with a provider using e-mail. If this situation occurs, the health care provider can assume (unless the patient has explicitly stated otherwise) that e-mail communications are acceptable to the individual. If the provider feels the patient may not be aware of the possible risks of using unencrypted e-mail, or has concerns about potential liability, the provider can alert the patient of those risks, and let the patient decide whether to continue e-mail communications.
4. The HIPAA Privacy Rule’s Right of Access and Health Information Technology
IMPLEMENTATION OF DENIAL The Privacy Rule further requires that denials of access be timely, written, provided to individuals in plain language, with a description of the basis for denial, and if applicable, contain statements of the individual’s rights to have the decision reviewed and how to request such a review. In addition, the notice of denial must inform the individual of how complaints may be filed with the covered entity or the Secretary of HHS. If access to some of the PHI is denied, the covered entity must, to the extent possible, give the individual access to any other PHI requested, after excluding the PHI to which the covered entity has a ground to deny access. See 45 C.F.R. § 164.524(d)(1).
However, where the covered entity provides individuals with electronic access to some or all of their health information, through a PHR or similar means, and the access is available to the individual at any time and without a request, it becomes more difficult to determine whether a denial of access has occurred and when notice to the individual is required. For example, the requirements in the Privacy Rule are flexible enough to permit a covered entity to notify the individual in advance of the types of PHI to which it intends to deny access and for which the Privacy Rule does not provide a right of review. See 45 C.F.R. § 164.524(a)(2).
(These appear to me to frame personal health records which show parts of a person’s medical record as implementing a form of denial of access which an organization should explain proactively, as opposed to “provision of limited access” which I think is what many organizations do today, without proactive explanation why some things are shown and some not)
There is a lot more in the documents that are relevant to someone like me and many people reading this post. I just wanted to highlight the ones that I noticed, again, with the intent I felt I heard in that conference room in Washington, DC. See what you think.
Mike Leavitt – Link Medical Funding to Interoperable Records (including with patients?)
December 29th, 2008 | Popularity: 24% 2 commentsMike Leavitt – Link Medical Funding to Interoperable Records – washingtonpost.com
The parenthesis in the title are mine:
Before lawmakers act, they need to think: If stimulus money supports a proliferation of systems that can’t exchange information, we will only be replacing paper-based silos of medical information with more expensive, computer-based silos that are barely more useful. Critical information will remain trapped in proprietary systems, unable to get to where it’s needed.
I would suggest that we be concerned also about the proliferation of systems that keep patients’ health information opaque to patients themselves. The new HHS Privacy Framework, in my opinion, seems to open the door to this possibility (I will quote on it in a post tomorrow) – if a stimulus money is given to a system, should the system also be interoperable with patients and their families by giving them access to it?
Doctors get the time they crave with patients
December 29th, 2008 | Popularity: 22% 0 comments | Leave a reply- Doctors get the time they crave with patients – Article in the Seattle Post-Intelligencer – innovations in organizations with fully deployed health information technology include spending more, rather than less, time with patients. Good job, Group Health Cooperative!
After Visit Summaries for Everything, including Surgery
December 22nd, 2008 | Popularity: 26% 3 commentsThere’s more than a few blog posts here about after visit summaries. I received this additional support for After Visit Summaries from my former colleague and quality improvement expert extraordinaire Martin Stabler (who is also an exceptional photographer – during our improvement work together, his beautiful photographs captured the passion of people dedicated to improving patients’ experiences, and through them we could see that this is just about every person in health care).
We have After Visit Summaries, why not a Post Surgery Summary?
I recently had occasion to wait anxiously in a waiting room for a surgeon’s summary of a family member’s operation.
The familiar process: surgeon comes out to waiting room, family gathers around, noisy backgrd, stress high, family listens intently but stress reduces ability to process and retain the info.
Surgeon leaves, family processes the info, then calls and emails others. As the “information” ripples out from person to person, more mis-information accrues just like in the game of “telephone.”
With a written summary in hand the doc could go over it with the family, post surgery. Families would be incredibly grateful, and could refer back to it and use it to pass on a more accurate report, instead of having to make it up from memory. Car repair shops give written summaries, we give summaries for simple office visits, but not for visits that involve complex, potentially life-changing situations.
Anyway, a thought… –Martin Stabler in Portland
To our surgical colleagues – are any of you innovating in this area? To fellow patients. does this situation sound similar to yours?
Photo Friday: Women of Our Time
December 19th, 2008 | Popularity: 24% 0 comments | Leave a replyOn my lunch break from the NHIN forum this week, I stopped in to my favorite Smithsonian Museum to find a great exhibition, Women of Our Time. Photography isn’t allowed in special exhibitions, but some of the images are on the web. My three favorite ones (Lucille Ball, Virginia Apgar, and Rosalyn Yalow) are not there though.
An image of the photograph of Rosalyn Yalow is here on this web site – I like it because in her face is a look of confident accomplishment, without boundaries. Here is her story:
Rosalyn Yalow, born 1921. When physicist Rosalyn Yalow took a job in 1947 at the Bronx Veterans Administration Hospital to explore the potential of radioisotopes in diagnosing and treating illnesses, her first lab was a converted janitor’s closet, and she had to improvise some of her equipment. From that unpromising beginning came pathbreaking results. By the early 1950s she was working in partnership with Dr. Solomon Berson, and out of their investigations came RIA (radioimmunoassay), a procedure that proved invaluable in diagnosing and determining treatment for a wide range of diseases. In recognition of that achievement, Yalow becme the first woman to win the prestigious Albert Lasker Prize for Basic Medical Research in 1976, and a year later she was awarded the Nobel Prize in medicine.
Yalow’s portrait was part of a series of images by photographer Arthur Leipzig depicting Jewish women-both famous and anonymous-from around the world.
When I entered medical school, my class makeup marked the end of an era – it was the last medical school class that had more men than women in it. The stories of these amazing women reinforce how far we have come, thanks to their leadership.
Interactive Map: Media Sources With No Financial Ties (Add yourself)
December 19th, 2008 | Popularity: 25% 4 commentsI have been wanting to do something interesting with maps for awhile, and I thought a map of available media sources with no financial ties was as good a reason as any, so I created this one for people to identify themselves as individuals without financial ties to device or drug manufacturers for at least 5 years.
This is based on the following posts on my blog and on e-patients.net. Feel free to read those for more background.
“No financial ties” is defined as “I do not have any financial interest or ties to, and have not received any honoraria from, pharmaceutical or device manufacturers.”
To add your name/location, just hit the “Add” button in the map above. Provide whatever information you would like. Your address will not be shown, just your location. As an example here’s my entry: Ted Eytan.
If you’d like to go to the map directly and add yourself there, the link is here.
Feedback and comments welcomed.
A Few Reflections from the National Health Information Network Forum
December 18th, 2008 | Popularity: 26% 0 comments | Leave a replyOne of the great advantages of living in Washington, DC, is access to lots of great (and affordable) learning opportunities, and this week’s National Health Information Network Forum was one of them.
The most important thing I learned is that there is one (a NHIN), and through the days’ demonstrations that progress is being made. I should qualify my comments with the fact that a good family practitioner knows what they don’t know, and this part of HIT is not central to my area of expertise, which is more focused on interactions closer to patients and providers in large heathcare systems.
In any event, I livetweeted my impressions on the fly, which you can read here, and will add some bullet points:
- As a learning session, the Forum was executed really well. Scripts were prepared and there were teams of people accessing live systems on the side (see photographs) while panelists described what was going on.
- A bright spot for me was to learn (more) about our Surgeon General’s Family History Initiative . It is going to enter a “2.0″ stage in January, 2009, and seems to have all of the abilities that could make this very simple genetic test (family history) more widely available in health care, including being open-source based, brandable, and based on standards. I especially applaud this effort because one of the great things about family history is that it is a test that involves listening to patients – the act of obtaining the information as well as using it is therapeutic in my opinion.
- I got to see some of the use cases I have studied, like the Consumer Empowerment Use Case, acted out using real systems. The patient experience was followed from PHR through to physician’s office through to NHIN and back. This was impressive.
- I saw a session on the Emergency Responder Use Case which did not cover the area that I’ve had a little bit of interest in on the personal health record side of things, the times when the responder encounters someone who cannot provide identifying information. As I have discussed previously, this is an area where personal health records linked to other identifying information (consented to by the patient) such as vehicle identification number or employee identification, may improve the ability to provide care in emergency situations. Beyond that specific situation, however, interagency/provider connections were demonstrated well.
- I saw good demonstrations of health information exchange across various boundaries. It would be interesting to see some of these great projects in the communities where they are being used.
- It would be great in the future if there were unaffiliated patients on panels, and if groups also talked about how they involved patients in the development of their work.
Overall, I am very thankful for the generosity of our Department of Health and Human Services for putting this public forum together. Many of the comments and thinking were well received by me, such as Secretary Mike Leavitt’s comment that the days of test results delivered at the convenience of the physician should end.
Photos at the top of this post, click on any to see larger.
Health Care Renewal: A Classroom Encounter Leads to a New Conflict of Interest Policy for Harvard Medical School
December 18th, 2008 | Popularity: 16% 0 comments | Leave a reply- Health Care Renewal: A Classroom Encounter Leads to a New Conflict of Interest Policy for Harvard Medical School – Interesting story of how medical students spurred a change in conflict of interest disclosures in the classroom at Harvard Medical School. I don’t understand why disclosure in the academic setting should be so complicated.
