http://www.tedeytan.com/2008/06/24/1140 e-Health. Patient empowerment. Washington, DC. Fri, 21 Nov 2008 18:39:42 +0000 http://wordpress.org/?v=2.6.3 http://www.tedeytan.com/2008/06/24/1140#comment-1545 Kathleen Furtado Thu, 26 Jun 2008 22:54:39 +0000 http://www.tedeytan.com/2008/06/24/1140#comment-1545 Access to online persoanl health data, or patient portal *users* are probably best measured via the usage logs (compared with self-reporting via a survey). We want to know how many different people used the portal (logged on to it) in a given period of time. That's a fairly easy number for the IT dept to get. More complicated is what *percent* of potential users that is. Who do we include in that group of potential users? (the denominator problem you mentioned.) In my organization, we will probably measure log-ons/patient/year, with "patient" yet to be defined. Satisfaction and/or the value perceived from that login will probably be a separate measure that is determined by survey. Access to online persoanl health data, or patient portal *users* are probably best measured via the usage logs (compared with self-reporting via a survey). We want to know how many different people used the portal (logged on to it) in a given period of time. That’s a fairly easy number for the IT dept to get. More complicated is what *percent* of potential users that is. Who do we include in that group of potential users? (the denominator problem you mentioned.) In my organization, we will probably measure log-ons/patient/year, with “patient” yet to be defined. Satisfaction and/or the value perceived from that login will probably be a separate measure that is determined by survey.

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