Ted Eytan, MD

e-Health. Patient empowerment. Washington, DC.
  • About
  • Contact
  • Subscribe to Updates
  • Discussion
Search

Adoption and spread of innovation; The E=MC2 of Customer Loyalty; Meetings are Not Always Bad

10 May

Posted by Ted Eytan as del.icio.us bookmarks
Tags: adoption , care_experience , cme , diffusion , HBR , LEAN , loyalty , meetings , nemawashi , satisfaction , Twitter , wordpress
Popularity: 39%

  • An Exploration of Technology Diffusion — HBS Working Knowledge -
  • The New Math of Customer Relationships - Which comes first though, customer (patient), or employee (provider) satisfaction in this equation?
  • Endless Meetings Speed Up the Pace of Change on the Gemba - Sometimes spending more time to achieve consensus is worth it. I am now wary of the excessively timed meeting.
  • Tumblog in WordPress - my own personal Twitter? - D’Arcy Norman dot net - Grand unification for wordpress and Twitter? Interesting to think about…
  • What is the World Café? - An interesting conversational process. Could it replace traditional CME? I think something should…
  • Diffusing Management Practices within the Firm: The Role of Information Provision - The eternal issue of diffusion

Related Posts

    • People-powered customer service & support for Twitter
    • Challenging Peer Review (on several fronts); Consumerism in Health Survey 2007; Accepting suggestions from Customers using Web 2.0 at Starbucks
    • Voicethread; Zotero; Nice Summary of Medical Home from Deloitte
    • White Paper - Patient-Centered Applications, Forrester on Health Plans and PHRs
    • 200 Tweets - Thoughts on Practical Twitter Use- The Blog of Author Tim Ferriss

RSS feed for comments on this post · TrackBack URI

Leave a reply

Random header image... Refresh for more!

Recent Comments

  • "Thanks for your article, Now there..." (Texas Medical on Now Reading: Overtreated, by Shannon Brownlee)

  • "Wow Traci, what a great compliment,..." (Ted Eytan on Always Just Testing : From PHRs to Participation)

  • "Ted - you were an awesome..." (Tracim on Always Just Testing : From PHRs to Participation)

  • "[...] …so many possibilities. [...] " (Our Own System » Blog Archive » Location awareness in health care settings… on Driving on WA-520; Twitter, Location Awareness, and Healthcare)

  • more comments..

Popular: May

  1. A Few Links Regarding the Continuity of Care Record (CCR) Standard
  2. My Definition of Health 2.0 : The Transition to Personal, Participatory Health Care
  3. Giving a great presentation from Al Gore; Genie Industries LEAN approach; Wisdom of Patients Paper
  4. Mobile applications for illness managment; Historical Scientific Misconduct; A Good LEAN Summary
  5. The RUC Speaks of Medical Home;Gathering Data on Hypertension;HealthPlan-Hospital Conflict in Arizona
  6. The Patient is Still the Focus: 21st Century Family Medicine in Sebastopol, California
  7. Flip this A3 : Project Plan for Connectivity for California Consumers

Recent Links

Bookmarks

  • Press / Presentations
    • 5 1/2 Reasons Why Patients and Families….(06/2008)
    • American Board of Internal Medicine Forum, Yountville (07/08)
    • Application of the Toyota Management System across Group Health Cooperative (02/08)
    • Blogs in Health Care (California Healthcare Foundation, 12/07)
    • Do it Yourself Diagnosis on the Web (NPR Talk of the Nation, 12/13/07)
    • Engaging Patients and Communities Using Health InformationTechnology (03/08) Video-Windows Only
    • Engaging Patients and Their Communities Using HIT (Johns Hopkins Medicine,02/08)
    • Group Heath trolling cyberspace to learn what patients think | Seattle Times (05/08)
    • Helping Patients Plug In - California Healthcare Foundation (06/08)
    • iHealthBeat Perspective Article: Ending Secrecy (4/08)
    • National Forum on the Future of the Defense Information System (03/08)
    • National Library of Medicine Presentation “8 Years and 150,000 Patients” (05/08)
    • Northern California HIMSS: Personal Health Records, December, 2007
    • PHR Conference (Markle Foundation), December, 2006
    • University of Washington Colloqium, Health Informatics, October, 2006
    • What Healthcare Could Learn from Amazon - ClickZ
  • Leaders
    • Bill Crounse, MD
    • Dr. Phil’s Blogajawea
    • Life as a Healthcare CIO
    • MAeHC Blog
    • Neil Calman, MD
    • Paul Levy
  • My Blogs
    • DailyKaizen Blog
  • Other
    • iHealthBeat (California Healthcare Foundation)

Meta

  • Log in
  • RSS Feed
  • RSS Comments Feed
  • Valid XHTML
  • XFN
  • WordPress

Calendar

May 2008
S M T W T F S
« Apr   Jun »
 123
45678910
11121314151617
18192021222324
25262728293031

Just Snapped

  • Previous Snaps

Just Read

  • Previous Reads

Tags

    adoption Advisory Group airlines AMA Apple apple_in_the_enterprise blogs Boston California California Healthcare Founcation ccr chcf chcfp cmio CMS communication costs DC disparities disruption diversity eClinicalWorks eCW ehr employer Employers employment enterprise2.0 GenX GenY Georgia google health2.0 health2con health_plans HIT_before_HIE hoshin_kanri hr hypertension Informatics innovation Institute for Family Health iPhone Kaiser Permanente Kaiser_Permanente Leadership leadership_blogs LEAN macintosh media medical_education medical_home medications Microsoft music my own cio New York npr optimism participation participatory medicine participatory_medicine patient access Patient and Family Centered Care patient_access patient_centered_care patient_empowerment patient_voice PCHIT Personas pharmaceuticals Photos phr physicians prevention privacy purchasers reimbursement RHIO safety safety net Seattle Small Practices Software standards toyota transparency Twitter walking Web2.0 wordpress

Archives

  • August 2008
  • July 2008
  • June 2008
  • May 2008
  • April 2008
  • March 2008
  • February 2008
  • January 2008
  • December 2007
  • November 2007
  • October 2007
  • September 2007
  • January 2007
  • December 2006
  • September 2006
  • July 2000

Categories

  • Connectivity for Californians
  • del.icio.us bookmarks
  • Health Information Technology
  • Now Reading
  • Opinion
  • Photo Friday
  • Updates

Recent Entries

  • Patient Online Access in the Safety Net
  • Now Reading: Pew Hispanic Center's Hispanics and Health Care in the United States
  • Always Just Testing : From PHRs to Participation
  • Photo Friday: Get Ready, Seattle
  • Awesome. Advertising in health care that promotes participation.
  • Stepping Through a Patient's Experience with Hypertension: Setting Rates and Negotiating Benefits
  • Driving on WA-520; Twitter, Location Awareness, and Healthcare
  • How crowdsourcing helps some –but not all research activities
  • Contrasting Personal vs. Professional Uses of Social Media: The Case of Healthcare Blogging | Trusted.MD Network
  • Strategy Execution and the Balanced Scorecard (HBS Working Knowledge)
  • What Healthcare Could Learn from Amazon - ClickZ
  • Apple, MobileME, and Ford-Talk
  • Photo Friday: The Apartment on the National Mall, HBO Dance, and HIPAA
  • Stepping Through a Patient's Experience with Hypertension: Adjusting Therapy
  • The problem for people who have no health insurance is...they're uninsured
  • Twitter Brand Index « Fluent Simplicity
  • Stepping Through a Patient's Experience with Hypertension: Making the Diagnosis

Recent Comments

  • Texas Medical: Thanks for your article, Now there
  • Ted Eytan: Wow Traci, what a great compliment,
  • Tracim: Ted - you were an awesome
  • Our Own System » Blog Archive » Location awareness in health care settings…: [...] …so many possibilities. [...]
  • Ted Eytan: Hi Sam, I am glad you joined
  • Health Social Networks: Hi Ted - I am very
  • Ted Eytan: Hello Health Social Networks, Thanks for your
  • Health Social Networks: Inspire is unfortunately one of the
  • Ted Eytan: Dan, Awesome comment and thanks for both
  • Dan Hoch: Ted and Dave, I am especially
  • Ted Eytan: Dave, Not 100% sure about this -
  • e-Patient Dave: I'm fascinated with the idea of
  • Susannah Fox: I walk by that place nearly
  • Ted Eytan: Exactly...this is an experiment in communicating
  • e-Patient Dave: I'll follow with interest. However,
  • Ted Eytan: Hi Betty, This looks like a great
  • Betty Rider, FACHE: Hi Ted, No doubt that healthcare professionals

Most Commented

  • Health 2.0 Definition, Version 2 (25)
  • My Definition of Health 2.0 : The Transition to Personal, Participatory Health Care (17)
  • PCHIT in California; Kaiser Permanente HealthConnect Online Leadership Meeting (13)
  • The Health 2.0 Definition : Not just the Latest, The Greatest! (12)
  • Involving Patients: Her (Diana Forsythe's) paper should be inscribed on cubicle walls... (12)

Ted Eytan, MD is proudly powered by WordPress - BloggingPro theme by: Design Disease Subscribe to this blog's RSS Feed